Property Tax

Report Cover Image
Evaluation Plan:
2003-2007, Jordan
Evaluation Type:
Project
Planned End Date:
06/2007
Completion Date:
12/2007
Status:
Completed
Management Response:
Yes
Evaluation Budget(US $):
1,000
After conducting a comprehensive evaluation for the project, the examiner is immensely pleased in stating that a significant and innovative step has indeed been taken by the Ministry of Finance in coordination with UNDP to improve the efficiency and productivity of the tax systems prevailing in Jordan. This pioneering move will not only aid in rendering satisfaction and economical growth but will also yield in establishing a healthy image of taxes and their derived benefits in the minds of the citizens. The phase 1 of the project shows great potential and by far has been successful in fulfilling all the aspired objectives. However, the examiner strongly emphasizes upon the highlighted recommendations and focused aspects that may for the future positively render in establishing thorough professionalism and more stability. Significantly, it is further suggested to proceed with the commencement of phase 2 of the project as this radical step possesses the caliber to add value to the present taxation system and boost the economy thus introducing an era of change and advancement.

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Title Property Tax
Atlas Project Number:
Evaluation Plan: 2003-2007, Jordan
Evaluation Type: Project
Status: Completed
Completion Date: 12/2007
Planned End Date: 06/2007
Management Response: Yes
Focus Area:
  • 1. Crisis Prevention & Recovery
Corporate Outcome and Output (UNDP Strategic Plan 2014-2017)
Evaluation Budget(US $): 1,000
Source of Funding:
Joint Programme: No
Joint Evaluation: No
Evaluation Team members:
Name Title Email Nationality
Ms. Hadeel Masri Team Leader
GEF Evaluation: No
Key Stakeholders:
Countries: JORDAN
Lessons
Findings
Recommendations
1 Providing the small municipalities with minimum required of appropriate furniture and PCs.
2 Conducting of periodic training courses to all municipalities staff.
3 Public Awareness/ Publicity.
4 Not all the municipalities are using each and every feature presented in the system.
5 Updating the technical manuals (hard & soft copy).
6 Maintenance of electronic equipments.
7 Using of Personal Digital Assistance (PDA).
8 Centralized payment of leased lines cost.
9 Providing the small municipalities with "Internet Service".
10 Proceed with the commencement of (Phase II) as a radical step to Implement the automated tax system at the rest of municipalities.
1. Recommendation: Providing the small municipalities with minimum required of appropriate furniture and PCs.
Management Response: [Added: 2008/01/22]

The project has agreed to providing the small municipalities with extra PCs. & furniture, but the requested amount was not allocated in the project budget phase 1.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
The cost of required furniture & PCs. will be added to the project budget in phase II.
[Added: 2008/01/22]
Property Tax Project 2010/12 Overdue-Initiated
2. Recommendation: Conducting of periodic training courses to all municipalities staff.
Management Response: [Added: 2008/01/22]

The project managed and executed more than 45 training courses during phase 1.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
The management unit will prepare a periodic training plan to all the municipalities and allocate an extra fund for this purpose.
[Added: 2008/01/22]
Property Tax Project 2011/12 Overdue-Initiated
3. Recommendation: Public Awareness/ Publicity.
Management Response: [Added: 2008/01/22]

The project prepared some brochures, booklets, handouts, and manuals and distributed them to all municipalities which applied the automated system.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
During phase II, the project will publicize and create awareness plan amongst the people in the village to know how their taxes are been utilized for the growth and improvement of their own village & country.
[Added: 2008/01/22]
Property Tax Project 2010/12 Overdue-Initiated
4. Recommendation: Not all the municipalities are using each and every feature presented in the system.
Management Response: [Added: 2008/01/22]

The reason provided was that the municipalities have not by far completed a full cycle tax period.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
The project technical team will follow up with concerned municipalities to implement all the features and modules through the automated system.
[Added: 2008/01/22]
Property Tax Project 2011/12 Overdue-Initiated
5. Recommendation: Updating the technical manuals (hard & soft copy).
Management Response: [Added: 2008/01/22]

After the completion of the designing of the tax system (new interface), the technical team will continue updating the manuals.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
The management unit in-cooperation with the technical team will prepare the manuals.
[Added: 2008/01/22]
Property Tax Project 2010/12 Overdue-Initiated
6. Recommendation: Maintenance of electronic equipments.
Management Response: [Added: 2008/01/22]

Most of the project's equipments subject to 3 years warranty for free. But the project has signed an agreement with a company to maintain the most risk equipments such as servers and related devices.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
The project will sort out all the distributed equipment in order to sign a comprehensive maintenance agreement.
[Added: 2008/01/22]
Property Tax Project 2010/12 Overdue-Initiated
7. Recommendation: Using of Personal Digital Assistance (PDA).
Management Response: [Added: 2008/01/22]

The project technical team agreed to implement the PDA technology, it can aid in generating appraisal figures automatically and efficiently within a short span of time

Key Actions:

Key Action Responsible DueDate Status Comments Documents
The project in cooperation with the Ministry of Municipal Affairs will implement this technology at the main municipalities.
[Added: 2008/01/22]
Property Tax Project 2010/12 Overdue-Initiated
8. Recommendation: Centralized payment of leased lines cost.
Management Response: [Added: 2008/01/22]

The Ministry of Municipal Affairs has allocated in their own budget (2007 & 2008) to cover the total cost of the leased lines.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
The Ministry of Municipal Affairs will transfer the allocated amount to the UNDP account at the beginning of every year.
[Added: 2008/01/22]
Property Tax Project 2010/12 Overdue-Initiated
9. Recommendation: Providing the small municipalities with "Internet Service".
Management Response: [Added: 2008/01/22]

The Ministry of Municipal Affairs is responsible to provide the small municipalities with "Internet Service".

Key Actions:

Key Action Responsible DueDate Status Comments Documents
The project will facilitate and encourage the Ministry of Municipal Affairs to provide the small municipalities with "Internet Service".
[Added: 2008/01/22]
Property Tax Project 2010/12 Overdue-Initiated
10. Recommendation: Proceed with the commencement of (Phase II) as a radical step to Implement the automated tax system at the rest of municipalities.
Management Response: [Added: 2008/01/22]

The Ministries shown below: Finance, Municipal Affairs, and Planning in addition to UNDP are interested to execute the second phase of this project.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
The property tax project has started preparing the estimated budget & needs in addition to the new activities which will be carried out during phase II.
[Added: 2008/01/22]
Property Tax Project 2011/12 Overdue-Initiated

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