Evaluation of UNDP support to disability-inclusive development

Report Cover Image
Evaluation Plan:
2014-2017, Independent Evaluation Office
Evaluation Type:
Thematic
Planned End Date:
01/2017
Completion Date:
12/2016
Status:
Completed
Management Response:
Yes
Evaluation Budget(US $):
350,000

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Title Evaluation of UNDP support to disability-inclusive development
Atlas Project Number:
Evaluation Plan: 2014-2017, Independent Evaluation Office
Evaluation Type: Thematic
Status: Completed
Completion Date: 12/2016
Planned End Date: 01/2017
Management Response: Yes
Corporate Outcome and Output (UNDP Strategic Plan 2014-2017)
Evaluation Budget(US $): 350,000
Source of Funding:
Evaluation Expenditure(US $): 350,000
Joint Programme: No
Mandatory Evaluation: No
Joint Evaluation: No
Evaluation Team members:
Name Title Email Nationality
GEF Evaluation: No
Key Stakeholders:
Lessons
Findings
Recommendations
1

The next UNDP strategic plan, for the period 2018-2021, should give significantly greater prominence and attention to the rights of persons with disabilities, with outcomes and outputs designed to align substantively with the breadth of the provisions of the Convention on the Rights of Persons with Disabilities, and situate UNDP as a leading provider of disability-inclusive expertise. UNDP should then develop an action plan on disability that publicly details the UNDP approach with clear goal(s), targets and specific indicators within a revised integrated results and resources framework (IRRF).

2

In its efforts to help Governments achieve the Sustainable Development Goals, UNDP should pay special attention to disability-inclusive targets, emphasizing Goal 16, promoting peaceful and inclusive societies for sustainable development, providing access to justice for all and building effective, accountable and inclusive institutions at all levels, where UNDP is an acknowledged lead agency. The aim of UNDP to support Governments in the implementation of disability-inclusive development targets under the Goals should be noted in the new strategic plan and IRRF.

3

The UNDP Disability Guidance Note should be revised and reissued to articulate recommendations for programme design and implementation that are aligned to the Sustainable Development Goals. This guidance should include a ‘toolkit’ for how to include disability in the various areas of UNDP programming and operations.

4

UNDP management at the country level should work through the resident coordinator system and United Nations country team counterparts to ensure that all United Nations Development Assistance Frameworks (UNDAFs) identify persons with disabilities as a vulnerable group, and specify outcomes for targeted and mainstreamed programming that address implementation of the Convention on the Rights of Persons with Disabilities and disability-inclusive development actions, consistent with the Sustainable Development Goals. Persons with disabilities, disabled people’s organizations and civil society groups working on disability inclusion should be consulted as part of the UNDAF planning process.

5

Expansion and increased funding for the The United Nations Partnership to Promote the Rights of Persons with Disabilities (UNPRPD) is strongly urged. In addition to current donor support, the technical secretariat should facilitate a discussion within the policy board on the possibility of partnerships with private sector entities and foundations as part of an expanded resource mobilization effort.

6

UNDP should deepen its partnerships with disabled people’s organizations to utilize their expertise on disability inclusion for both programming and human resource issues.

7

UNDP efforts in support of employment and livelihood improvement should be aligned with the Convention on the Rights of Persons with Disabilities, including their right to freely choose their work on an equal basis with others. Whenever feasible, UNDP should promote programmes that reach the full diversity of the disability community.

8

UNDP support to social protection programming should include measures to make social protection systems fully accessible to individuals with disabilities. Commensurate with this focus, and in keeping with the Convention, UNDP should make clear its commitment to deinstitutionalization, by championing government efforts to plan and carry out transitions to community-based living arrangements.

9

Specific activities targeting disability access must be included in all UNDP electoral assistance projects, including support to partner Governments on electoral access in law, policy and practice.

10

In its work in countries that are highly vulnerable to natural disasters and in environments affected by conflict, UNDP should pay make specific reference to the needs of persons with disabilities in crisis prevention planning and risk assessments, early recovery and post-crisis development planning.

11

At headquarters, regional and country levels, UNDP should pay particular attention to and provide support for improving the collection of data on disability, consistent with Article 31 of the Convention on the Rights of Persons with Disabilities. Through its results-oriented annual reporting mechanism, UNDP should periodically track and report on country-level programming and lessons that address the rights of persons with disabilities as participants in and beneficiaries of development.

12

UNDP should review and revise pertinent documentation used for programme design, monitoring and evaluation to ensure that disability inclusion in development is appropriately addressed (e.g., the UNDAF, Gender Equality Strategy, Gender Marker and Seal, Social and Environmental Standards and Programme Design), and is consistent with Sustainable Development Goal frameworks and indicators that reference persons with disabilities.

13

UNDP should survey its staff to better determine the number of employees with disabilities and the types and costs of reasonable accommodation measures that have been provided. A line item should be added to the UNDP human resources budget on reasonable accommodation to ensure appropriate funding of reasonable accommodation support. A disability accommodation fund could be established to help secure needed funding. The United Nations Children's Fund's Greening and Accessibility Fund presents an innovative model for UNDP to consider.

14

The UNDP diversity and inclusiveness strategy should be revised to make clear that the organization will adequately support staff with disabilities in all phases of the full employment continuum, including recruitment, retention and retirement, and through sufficient financial resources for workplace accommodation. In addition, policies and grievance procedures should make clear the recourse persons have where their needs for accommodation are not met.  To expand understanding of the rights of persons with disabilities across the organization, UNDP should update, relaunch and make mandatory the e-learning module on disabilities and promote it among all staff at all levels.

15

UNDP should implement a recruitment initiative to bring persons with disabilities into the organization, including through targeted advertisements on disability networks. In vacancy announcements, it should specifically encourage persons with disabilities to apply, and adopt affirmative action-like policies that give preference to persons with disabilities who are as equally qualified as other applicants. UNDP should also consider establishing a paid internship programme for qualified persons with disabilities, which could provide a potential pathway to full-time employment.

16

An accessibility audit of UNDP premises and work environments should be carried out to identify existing barriers to inclusion and practical steps that can be taken to eliminate them. This should include a review of information technology security arrangements to ensure their compatibility with relevant accessibility standards. UNDP should set a date by which all of its premises are to accessible, regardless of local building codes.

1. Recommendation:

The next UNDP strategic plan, for the period 2018-2021, should give significantly greater prominence and attention to the rights of persons with disabilities, with outcomes and outputs designed to align substantively with the breadth of the provisions of the Convention on the Rights of Persons with Disabilities, and situate UNDP as a leading provider of disability-inclusive expertise. UNDP should then develop an action plan on disability that publicly details the UNDP approach with clear goal(s), targets and specific indicators within a revised integrated results and resources framework (IRRF).

Management Response: [Added: 2017/01/16] [Last Updated: 2017/01/30]

Contingent on the inclusion of disabilities as part of the new strategic plan for 2018-2021, clear goals, targets and indicators of the IRRF will be disability-inclusive. This includes ways to consider both disability-specific indicators at the corporate level and country-specific disaggregations of data on disability. Consideration will be given to the feasibility of including disability-disaggregated indicators, taking into account national statistical capacities and cost effectiveness of disaggregated data collection in key areas over the new strategic plan period.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
1.1. The organization will take into account the provisions of the Convention on the Rights of the Persons with Disabilities during its process to identify the highest priority outcome and output areas to which it can contribute through the new strategic plan. Subject to this, disability-specific targets and indicators will be considered as part of IRRF development.
[Added: 2017/01/30] [Last Updated: 2018/03/28]
Executive Office, Bureau for Policy and Programme Support (BPPS)/ Development Impact Group) 2018/12 Completed April 2017: People with disabilities are being considered as part of UNDP’s more sophisticated approach to targeting for the next Strategic Plan 2018-2021. The IRRF includes targets, outputs, as well as outcome and output indicators disaggregated by disability.
2. Recommendation:

In its efforts to help Governments achieve the Sustainable Development Goals, UNDP should pay special attention to disability-inclusive targets, emphasizing Goal 16, promoting peaceful and inclusive societies for sustainable development, providing access to justice for all and building effective, accountable and inclusive institutions at all levels, where UNDP is an acknowledged lead agency. The aim of UNDP to support Governments in the implementation of disability-inclusive development targets under the Goals should be noted in the new strategic plan and IRRF.

Management Response: [Added: 2017/01/16] [Last Updated: 2017/01/30]

UNDP welcomes the recommendation to emphasize the promotion of peaceful, just and inclusive societies in work on disability-inclusive targets in the Sustainable Development Goals, including Goal 16 and related targets. It is critical to note the contributory nature of the work of UNDP, in conjunction with other stakeholders in the arena.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
2.1. Review and integrate disability inclusion into elements of the UNDP Global Programme of support for Member States on Sustainable Development Goal 16 and peaceful, just and inclusive societies more broadly.
[Added: 2017/01/30] [Last Updated: 2018/05/02]
Bureau for Policy and Programme Support (BPPS)/ Governance and Peacebuilding Cluster 2018/06 Completed Issues of disability were featured strongly in the workshops of the Global Alliance and as part of methodologies of indicators where UNDP is interim custodian UNDP has taken note of the recommendations on promoting democratic governance reforms and Goal 16 related intergovernmental agreements on peace building and State-building. UNDP SP proposes signature solutions developed to strengthen effective, accountable and inclusive governance focusing on supporting diverse pathways towards building peaceful, just and inclusive societies. This solution will seek to build inclusive institutions and mechanisms for the peaceful resolution of conflict and for advancing social cohesion with the inclusion of women, youth, people with disabilities and other traditionally excluded groups. UNDP is a custodian agency for three SDG 16 global indicators that currently lack an internationally agreed methodology and has assumed responsibility for developing a methodology and metadata by the end of 2018 that will enable all countries to track and report on progress against the indicators. Two of the indicators under target 16.7 – inclusive and responsive institutions and decision making - explicitly require disaggregation by disability: SDG 16,7.1 – Proportions of positions (by sex, age, persons with disabilities and population groups) in public institutions (national and local legislatures, public service, and judiciary) compared to national distributions; and SDG 16.7.2 – Proportion of population who believe decision-making is inclusive and responsive, by sex, age, disability and population group. Over the last 18 months, and as part of its custodianship for the 3 SDG 16 global indicators, UNDP has established expert working groups to resolve the conceptual, definitional, methodological and implementation issues and produce recommended metadata for each of the indicators. The metadata for all three indicators will encourage disaggregation by sex, age groups, disability and population groups . UNDP has also been working with experts in the Washington City Group on disability statistics to test the feasibility of the Washington Group survey questions (short-set) for collecting data on disability in the public service; parliament and in the judiciary. Surveys have been undertaken with more than 60 national statistics offices and other stakeholders within the national statistical system of how they are collecting disability data for these indicators and the challenges they face. This mapping will help to inform the support needed from UNDP and other partners to help countries produce disability disaggregated statistics as the indicators come on stream. UNDP is also working with a few selected NSOs as case studies for developing guidance on good practices for producing disability data from public institutions. UNDP is one of the co-Secretariat of The Global Alliance for Reporting Progress on Peaceful, Just and Inclusive Societies (SDG 16 Alliance) which supported joint Member State-government-civil society delegations of 12 countries in the Latin America and Caribbean and European regions to include persons with disabilities in the implementation, monitoring and evaluation of the 2030 Agenda for Sustainable Development. The Disabilities Specialist of the Organisation of American States (OAS) supported these national delegations to understand how and why to include persons with disabilities in the national planning, monitoring and reporting processes that support national implementation of the 2030 Agenda. Each country developed ‘mini plans’ identifying specific measures to include persons with disabilities, and generated data disaggregated for persons with disabilities. We are continuing to work with the Disabilities Advisor at the OAS, to enable her to support the new Quito Declaration (committing justice systems throughout the region to support implementation of the 2030 agenda and SDG 16 in particular), as well as work in Colombia led by the legal aid clinic at the University of Los Andes.
2.2. UNDP will consider the most effective way to reflect its contribution to supporting the implementation of Goal 16 targets within its new strategic plan and IRRF.
[Added: 2017/01/30] [Last Updated: 2018/04/11]
Executive Office, Bureau for Policy and Programme Support (BPPS)/ Development Impact Group 2018/12 Completed ‘UNDP Strategic Plan 2018-2021 identifies persons with disabilities as a critical target group in its multi-sectoral integrated poverty eradication efforts, as well as the inclusion of civil society representing persons with disability crucial in country efforts to implement the 2030 Agenda and in mechanisms for the peaceful resolution of conflict and for advancing social cohesion. The SP IRRF hasintegrated indicators related to SDG target 16.7 Ensure responsive, inclusive, participatory and representative decision-making at all levels.
3. Recommendation:

The UNDP Disability Guidance Note should be revised and reissued to articulate recommendations for programme design and implementation that are aligned to the Sustainable Development Goals. This guidance should include a ‘toolkit’ for how to include disability in the various areas of UNDP programming and operations.

Management Response: [Added: 2017/01/16] [Last Updated: 2017/01/30]

UNDP has provided guidance on how to apply the Convention on the Rights of Persons with Disabilities in UNDP programming in 2012, and also contributed to United Nations Development Group guidance for United Nations country teams. UNDP welcome the recommendation to further elaborate on the existing guidance in the framework of the recently adopted Sustainable Development Goals.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
3.1. UNDP will reissue updated guidance on how to apply the Convention on the Rights of Persons with Disabilities in its programming in light of the Sustainable Development Goals and the 2030 Agenda for Sustainable Development.
[Added: 2017/01/30] [Last Updated: 2018/12/13]
Bureau for Policy and Programme Support (BPPS), Regional Bureaux 2018/12 Completed UNDP guidance will need to be aligned with updated UNDESA guidance which has not yet commenced being developed Dec 2018 update: UNDP issued a Guidance Note on Disability Inclusive Development for all UNDP staff on 03 December 2018. This was widely consulted upon throughout UNDP, within the UN system and with organizations of persons with disabilities and academia. See here http://www.undp.org/content/undp/en/home/librarypage/democratic-governance/human_rights/disability-inclusive-development-in-undp.html
4. Recommendation:

UNDP management at the country level should work through the resident coordinator system and United Nations country team counterparts to ensure that all United Nations Development Assistance Frameworks (UNDAFs) identify persons with disabilities as a vulnerable group, and specify outcomes for targeted and mainstreamed programming that address implementation of the Convention on the Rights of Persons with Disabilities and disability-inclusive development actions, consistent with the Sustainable Development Goals. Persons with disabilities, disabled people’s organizations and civil society groups working on disability inclusion should be consulted as part of the UNDAF planning process.

Management Response: [Added: 2017/01/16] [Last Updated: 2017/01/30]

UNDP should certainly promote it to a much greater degree and scale up targeting of persons with disabilities in its programmes and projects. UNDAFs are nationally owned programmes for which selection of targeted groups in line with national priorities is crucial. In the new UNDAF guidance, definition of target groups includes people with disabilities and targeting is a critical parameter of quality in joint programming. Leaving no one behind is the overarching principle of integrated programming. UNDP contributes to UNDAF formulation as part of multi-agency consultations which are driven largely by analysis and evidence of vulnerable and marginalized groups affected by a particular development challenge, coupled with consideration of national priorities and specific resource constraints. While taking note of this recommendation, UNDP recognizes that UNDAFs are based on national priorities and availability of resources.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
4.1. Review and revise guidance and templates used for programming design and monitoring to ensure that disability is appropriately addressed, including as part of consultative planning processes.
[Added: 2017/01/30] [Last Updated: 2018/12/13]
Bureau for Policy and Programme Support (BPPS)/Development Impact Group/ Governance and Peacebuilding Cluster, Regional Bureaux, Executive Office 2018/12 Completed The new UNDAF guidance, including companion guidance on theory of change and the CCA, includes people with disabilities as a core targeted group whose unique needs and concerns should be mainstreamed as part of the programme planning process. The next update of the CPD template and guidance will also highlight this.
5. Recommendation:

Expansion and increased funding for the The United Nations Partnership to Promote the Rights of Persons with Disabilities (UNPRPD) is strongly urged. In addition to current donor support, the technical secretariat should facilitate a discussion within the policy board on the possibility of partnerships with private sector entities and foundations as part of an expanded resource mobilization effort.

Management Response: [Added: 2017/01/16] [Last Updated: 2017/01/30]

UNDP, in its capacity as UNPRPD technical secretariat, recognizes the need to expand resources for the UNPRPD and welcomes this recommendation. The technical secretariat will initiate a discussion at the level of the Policy Board on the possibility of partnerships with private sector entities and foundations.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
5.1. UNDP, as part of the UNPRPD technical secretariat, to include in the proposed UNPRPD workplan 2017-2018 a discussion with the Policy Board on resource mobilization expansion, including partnerships with the private sector and foundations.
[Added: 2017/01/30] [Last Updated: 2018/12/13]
Bureau for Policy and Programme Support (BPPS)/ UNPRPD Technical Secretariat, Governance and Peacebuilding Cluster 2018/12 Completed Medium term perspective note has been approved by the Policy Board. Based on this note a strategy to expand resources mobilization efforts including with the private sector will be developed. - Communication and resource mobilization strategy in place since March 2018. - Production of communication materials, including development website. - Initial draft of paper on possible collaboration between the UNPRPD and the private sector. - Exploratory meetings with Private Sector Advisory Group. - Bilateral meetings with potential donors and planning of a donors breakfast. - Technical Secretariat human resources will be strengthen by Dec. 2018 to support resource mobilization strategy implementation. Dec 2018 update: Technical Secretariat human resources strengthening process to support resource mobilization strategy implementation will be completed by Dec. 2018. Paper on collaboration with private sector will be submitted to Management Committee in December 2018.
6. Recommendation:

UNDP should deepen its partnerships with disabled people’s organizations to utilize their expertise on disability inclusion for both programming and human resource issues.

Management Response: [Added: 2017/01/16] [Last Updated: 2017/01/30]

UNDP welcomes the recommendation to continue to deepen its partnerships with disabled people’s organizations to continue to utilize their expertise on disability inclusion for both programming and human resource issues. UNDP senior management currently engages with a stakeholder from the disability community through the Administrator’s Civil Society Advisory Committee, which is a formal mechanism for a dialogue between civil society and UNDP senior management on key issues of policy and strategy.  

Key Actions:

Key Action Responsible DueDate Status Comments Documents
6.1. Revisions to the UNDP civic engagement strategy will involve consultations, including with the UNDP Civil Society Advisory Committee, which currently includes a member of a disabled persons' organization (noting that Committee members serve in their individual capacities, not as organizational representatives).
[Added: 2017/01/30] [Last Updated: 2018/12/13]
Bureau for Policy and Programme Support (BPPS)/ Governance & Peacebuilding Cluster 2019/03 Initiated Based on the new strategic plan, the civic engagement strategy has been finalized and the Civil Society Advisory Committee will be continued to be consulted. However, we will only be able to finalize that once there is full clarity on the implications of the new Strategic Plan for policy services in this area. We should be able to bring this process to a conclusion in the next few months. Dec 2018 update: The finalization of the civic engagement strategy was put on hold, pending the conclusion of the GPN realignment.
7. Recommendation:

UNDP efforts in support of employment and livelihood improvement should be aligned with the Convention on the Rights of Persons with Disabilities, including their right to freely choose their work on an equal basis with others. Whenever feasible, UNDP should promote programmes that reach the full diversity of the disability community.

Management Response: [Added: 2017/01/16] [Last Updated: 2017/01/30]

UNDP concurs with the recommendations from the evaluation. Aligning UNDP work on employment and livelihoods to the Convention on the Rights of Persons with Disabilities, including ensuring that UNDP-supported programmes reach the full diversity of the disability community, aligns with the UNDP approach on 'leaving no one behind' in the quest for poverty eradication and significant reduction of inequalities and exclusion. Research has shown that people with disabilities are disproportionately represented among the most vulnerable. Therefore, incorporating them in employment and livelihood support will improve their economic prosperity as well as address larger issues of poverty, inequality and exclusion.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
7.1. UNDP will develop guidance and /or a checklist on how to align employment and livelihoods improvement with the Convention on the Rights of Persons with Disabilities, including their right to freely choose their work on an equal basis with others.
[Added: 2017/01/30] [Last Updated: 2018/08/06]
Bureau for Policy and Programme Support (BPPS)/ Sustainable Development Cluster 2018/06 Completed Guidance has been developed and will be publicly available soon.
7.2. UNDP will integrate disabilities in its employment and livelihoods programmes by ensuring that at least 10 per cent of programme resources /funds reach the diversity of the disability community.
[Added: 2017/01/30] [Last Updated: 2018/08/07]
Bureau for Policy and Programme Support (BPPS)/ Sustainable Development Cluster 2018/06 Completed Completed and ongoing. A few countries re already doing this e.g. Iraq, Syria and Nigeria
8. Recommendation:

UNDP support to social protection programming should include measures to make social protection systems fully accessible to individuals with disabilities. Commensurate with this focus, and in keeping with the Convention, UNDP should make clear its commitment to deinstitutionalization, by championing government efforts to plan and carry out transitions to community-based living arrangements.

Management Response: [Added: 2017/01/16] [Last Updated: 2017/01/30]

UNDP welcomes this recommendation. Making social protection systems accessible to individuals with disabilities is fully aligned with the UNDP approach of inclusive social protection. As outlined in the recently published, 'Leaving No One Behind: A Social Protection Primer for Practitioners', UNDP work to implement social protection systems includes reforms that tackle social exclusion - such as legal and policy reforms to change disempowering and discriminatory social norms and practices - and enable and encourage the most marginalized to register, access and benefit from social protection.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
8.1. UNDP will develop guidance on how to make social protection systems fully accessible to individuals living with disabilities. This guidance will include best practices from around the world on improving the accessibility of social protection systems.
[Added: 2017/01/30] [Last Updated: 2018/03/28]
Bureau for Policy and Programme Support (BPPS)/ Sustainable Development Cluster 2018/12 Initiated Full draft to be completed by the end of the year and then circulated for peer review.
9. Recommendation:

Specific activities targeting disability access must be included in all UNDP electoral assistance projects, including support to partner Governments on electoral access in law, policy and practice.

Management Response: [Added: 2017/01/16] [Last Updated: 2017/01/30]

UNDP advocates for all societal groups having access to institutions and political processes. UNDP agrees that disability access should be mainstreamed in all UNDP electoral assistance programming, and when approved by the Focal Point for Electoral Assistance, include specific support to partner Governments and stakeholders on electoral disability access in law, policy and practice. The parameters and areas of United Nations involvement in electoral assistance are defined by the Focal Point for Electoral Assistance (Under-Secretary-General for Political Affairs) on the basis of the recommendations of an electoral needs assessment that is undertaken as response to a request for electoral assistance by a Member State.  UNDP will work with the Department of Political Affairs and other members of the Inter-Agency Coordination Mechanism for Electoral Assistance to review the Guidelines for Electoral Needs Assessments to better include the area of disabilities. UNDP takes note of the fact that further knowledge and tools are needed to help country offices to adequately mainstream disabilities in electoral assistance.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
9.1. Work within the Inter-Agency Coordination Mechanism for Electoral Assistance to revise Needs Assessment Mission Guidelines to include a section and checklist on disability.
[Added: 2017/01/30] [Last Updated: 2018/12/13]
Bureau for Policy and Programme Support (BPPS)/ Governance and Peacebuilding Cluster 2019/06 Initiated Conversation with DPA and other UN agencies on the revision of the Note of Guidance was initiated, but interagency agreement on the revision of the policies not completed.
9.2. Develop further tools and guidance on mainstreaming disability access in electoral assistance
[Added: 2017/01/30] [Last Updated: 2018/03/28]
Bureau for Policy and Programme Support (BPPS)/ Governance and Peacebuilding Cluster 2018/12 Completed During 2017 a policy document was developed entitled “Ensuring the Participation of People with Intellectual and/or Psychosocial Disabilities in Political and Public Life”
10. Recommendation:

In its work in countries that are highly vulnerable to natural disasters and in environments affected by conflict, UNDP should pay make specific reference to the needs of persons with disabilities in crisis prevention planning and risk assessments, early recovery and post-crisis development planning.

Management Response: [Added: 2017/01/16] [Last Updated: 2017/01/30]

UNDP welcomes the recommendation and will review crisis response and early recovery guidance and procedures in order to refine and improve tools and process which ensure that the rights and needs of persons with disabilities are met in crisis and post-crisis contexts. UNDP will integrate specific guidelines on addressing needs of people with disabilities in the corporate policy on recovery. Efforts will be made to assess the impacts of disasters on people living with disabilities in post-disaster needs assessments and include specific plans for addressing needs of people with disabilities in the organization's ' own post-disaster recovery plans and programmes. 

Key Actions:

Key Action Responsible DueDate Status Comments Documents
10.1. Review and integrate disability/inclusion/vulnerability in the crisis response packages.
[Added: 2017/01/30] [Last Updated: 2018/12/13]
Bureau for Policy and Programme Support (BPPS)/ Crisis Response Unit (CRU) 2019/06 Initiated Substantive contribution to the crisis packages include the following (as has been mentioned in other actions) - integrated section on assessing the impact of disasters on people living with disabilities in the PDNA guidelines and tools. (10.3) - UNDP is preparing a case study in Nepal on the issue of integrating disability in recovery. (10.5) - Guidance material was developed on Emergency Livelihoods, including checklists for programme and project development and implementation, that integrates people with disabilities in the crisis package. It is currently being finalized. (7.1) -a dedicated section on people living with disabilities is being included in its draft recovery policy. (10.3) Once the programme tools are clear on their requirements then we can explore options to bring in the ops and advocacy elements in the picture (in the course of 2018). Dec 2018 update: UNDP action was initiated to have an expert seconded from RedR Australia to Review and integrate disability/ inclusion/ vulnerability in the crisis response packages. However, in quarter 3 2018 RedR Australia unexpectedly withdrew the offer and UNDP will seek to fulfill its commitment in 2019.
10.2. Review and raise awareness on disability/inclusion/vulnerability in the Global Cluster on Early Recovery capacity-building, particularly in relation to conflict and disaster settings or persons with disabilities as a result of conflict/disaster.
[Added: 2017/01/30] [Last Updated: 2018/12/13]
Bureau for Policy and Programme Support (BPPS)/ Crisis Response Unit (CRU) 2018/12 Completed - The ER cluster has in 2016-2017 conducted 6 trainings of cluster coordinators and early recovery advisors, reaching some 150 experts. The cluster has increased awareness of its roster members on inclusion and vulnerabilities through substantial sessions in each training on inclusion, vulnerability awareness, conflict sensitive approaches, gender and age mainstreaming and accountability to the affected people. However, the vulnerabilities training doesn’t explicitly focus on disabilities. Dec 2018: Awareness has been raised in the Global Cluster on Early Recovery. The Global Cluster will soon be discontinued.
10.3. Ensure that the UNDP policy on recovery addresses the needs of people with disabilities in post-crisis contexts and in crisis preparedness.
[Added: 2017/01/30] [Last Updated: 2018/12/13]
Bureau for Policy and Programme Support (BPPS)/ Strategic and Policy Support Unit and Climate and Disaster Risk Reduction Unit 2019/06 Initiated The draft recovery policy has a separate section on people living with disabilities. Dec 2018: The recovery policy remains a draft document which ha been shelved due to the realignment process. The draft includes a section on addressing the needs of persons with disabilities.
10.4. Post-disaster needs assessments and recovery plans take into account specific impacts of disasters on people with disabilities with disaggregated data and a separate component dealing with recovery needs and interventions for people with disabilities.
[Added: 2017/01/30] [Last Updated: 2018/12/13]
Bureau for Policy and Programme Support (BPPS)/ Climate and Disaster Risk Reduction Unit/Development Impact Group 2018/12 Completed The Human Impact assessment guidelines currently being finalized includes a section on assessing impacts of people living with disabilities Dec 2018: All PDNAs have a chapter on Gender Equality and Social Inclusion (GESI) which covers the issues of people with disabilities. The latest PDNA was one conducted in Kerala and in the GESI chapter, the needs of people with disabilities was analyzed and recommendations were made to address their specific needs.
10.5. UNDP recovery programmes following disasters target/prioritize a minimum of 10 per cent of UNDP funds to assist households of people with disabilities.
[Added: 2017/01/30] [Last Updated: 2018/12/13]
Bureau for Policy and Programme Support (BPPS)/ Climate and Disaster Risk Reduction Unit and Sustainable Development Cluster 2019/06 Initiated No evidence that 10% of funds is actually utilized but people living with disabilities and their care givers given support see case study from Nepal. No progress to report agains this activity.
11. Recommendation:

At headquarters, regional and country levels, UNDP should pay particular attention to and provide support for improving the collection of data on disability, consistent with Article 31 of the Convention on the Rights of Persons with Disabilities. Through its results-oriented annual reporting mechanism, UNDP should periodically track and report on country-level programming and lessons that address the rights of persons with disabilities as participants in and beneficiaries of development.

Management Response: [Added: 2017/01/16] [Last Updated: 2017/01/30]

Whether UNDP should track and report on the rights of persons with disabilities as participants and beneficiaries of development interventions in the results-oriented annual reports (ROAR) is a decision that needs to be taken in line with the positioning of the next strategic plan. The ROAR will collect data that are relevant within a given strategy or framework and for corporate and/ or national purposes. The 2014 ROAR included detailed questions on measures that have been taken to increase accessibility of products and services provided by country offices and regional bureaux to beneficiaries with disabilities, and measures taken to increase inclusion of persons with disabilities in personnel and staff. The 2014 data provided an initial picture of the actions UNDP country offices and bureaux have taken to support the rights of people with disabilities, in line with the UNPRPD, for which UNDP acts as technical secretariat.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
11.1. Review and revise guidance and templates used for the ROAR to periodically track and report on country-level programming and lessons that address the rights of persons with disabilities as participants in and beneficiaries of development.
[Added: 2017/01/30] [Last Updated: 2018/11/16]
Bureau for Policy and Programme Support (BPPS)/Development Impact Group, Regional Bureaux, Executive Office 2018/12 Completed UNDP introduced a new set of Project Markers in 2018. The WHOs Marker (or Leaving No One Behind Marker) includes persons with disabilities as one of UNDP’s key target groups. The Project Marker data has been integrated in the Power BI dashboards for periodical tracking of UNDP’s projects that target persons with disabilities as beneficiaries. In addition, the 2018-2021 ROAR template approved by OPG on 24 October 2018 enables UNDP to track and report on country-level programming and lessons that address the rights of persons with disabilities.
12. Recommendation:

UNDP should review and revise pertinent documentation used for programme design, monitoring and evaluation to ensure that disability inclusion in development is appropriately addressed (e.g., the UNDAF, Gender Equality Strategy, Gender Marker and Seal, Social and Environmental Standards and Programme Design), and is consistent with Sustainable Development Goal frameworks and indicators that reference persons with disabilities.

Management Response: [Added: 2017/01/16] [Last Updated: 2017/01/30]

UNDP welcomes this recommendation, and will identify opportunities to strengthen disability inclusion across its corporate standards and tools.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
12.1. UNDP will initiate a review and update of the Social and Environmental Standards in 2017. As part of this review, UNDP will identify opportunities to further address disability inclusion in development in the standards and related procedures, tools and guidance. UNDP will incorporate reference to disabilities in the forthcoming gender equality strategy to be developed in 2017.
[Added: 2017/01/30] [Last Updated: 2018/12/13]
Bureau for Policy and Programme Support / Development Impact Group/ Gender Team 2019/12 Initiated The update of UNDP’s Social and Environmental Standards will take place in 2018 to ensure greater alignment with the evolving UN common approach to social and environmental safeguards. The update will ensure that disability inclusion is addressed. The gender strategy is still in progress and there is still an opportunity to integrate inclusion of persons with disabilities. Dec 2018: The update of UNDP’s Social and Environmental Standards will now take place in 2019 to ensure alignment with the draft Model Approach to social and environmental standards for UN programming (to be finalized in early 2019) and UNDG guidelines, also now being revised. The update will ensure that disability inclusion is addressed. In the interim, the SES/SESP will undergo a minimal update in 2018/early 2019 to ensure alignment with UNDP’s new Programme and Project Management and Enterprise Risk Management policies and procedures. This will include some initial revisions to strengthen disability inclusion in the SES, but the full revision and consultation will take place later in 2019. UNDP has included a reference in the new Gender Strategy concluded in 2018.
13. Recommendation:

UNDP should survey its staff to better determine the number of employees with disabilities and the types and costs of reasonable accommodation measures that have been provided. A line item should be added to the UNDP human resources budget on reasonable accommodation to ensure appropriate funding of reasonable accommodation support. A disability accommodation fund could be established to help secure needed funding. The United Nations Children's Fund's Greening and Accessibility Fund presents an innovative model for UNDP to consider.

Management Response: [Added: 2017/01/16] [Last Updated: 2017/01/30]

UNDP largely agrees with the recommendation, with a caveat that based on leading practice, candidates applying for UNDP jobs and existing employees cannot be forced to disclose disabilities unless they voluntarily choose to do so. Having said this, UNDP will survey its offices to get a more comprehensive overview of issues and existing practices related to the inclusion of people with disabilities in the UNDP workplace. With regard to funding for reasonable accommodation, UNDP will look into the establishment of a requisite funding mechanism. Its exact configuration and management arrangements are to be determined.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
13.1. Analyse results of the Global Staff Survey with regard to issues faced by persons with disabilities.
[Added: 2017/01/30] [Last Updated: 2017/12/28]
Office of Human Resources 2017/03 Completed Results were presented to the senior management and informed the development of an initial assistance project on advancing the inclusion of PwD in UNDP, which was approved in late May 2017.
13.2. Launch a survey of UNDP offices to collect information and review existing practices and opportunities for improvement with regard to accessibility, reasonable accommodation and support for employees with disabilities and those who have family members with disabilities.
[Added: 2017/01/30] [Last Updated: 2017/12/28]
Office of Human Resources 2017/09 Completed The survey was conducted, as planned, and results were shared with senior management and individual Bureaus. Results of the survey informed UNDP’s approach to the inclusion of PwD and the choice of offices to participate in the development of the new talent programme for PwD. Some data validation activities and further research will be conducted in 2018, subject to the availability of resources.
13.3. Design and operationalize a centrally managed funding mechanism to fund reasonable accommodation costs by UNDP offices
[Added: 2017/01/30] [Last Updated: 2018/08/07]
Office of Financial Resources Management, Office of Human Resources 2018/12 Initiated The design and operationalization of a funding mechanism is expected to be finalized in early 2018.
14. Recommendation:

The UNDP diversity and inclusiveness strategy should be revised to make clear that the organization will adequately support staff with disabilities in all phases of the full employment continuum, including recruitment, retention and retirement, and through sufficient financial resources for workplace accommodation. In addition, policies and grievance procedures should make clear the recourse persons have where their needs for accommodation are not met.  To expand understanding of the rights of persons with disabilities across the organization, UNDP should update, relaunch and make mandatory the e-learning module on disabilities and promote it among all staff at all levels.

Management Response: [Added: 2017/01/16] [Last Updated: 2017/01/30]

UNDP agrees with the recommendation. Provisions regarding inclusion of people with disabilities are already included in the UNDP Diversity and Inclusiveness Strategy, but will be revised and detailed as required. UNDP has a well-established process for management of grievances; provisions related to the lack of/non-provision of reasonable accommodation will be detailed, as needed. The online learning course, 'Persons with Disability, Ability, Capability, Employability', which provides information and important insights on various issues related to including and working with people with disabilities, will be updated and rolled out, as required.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
14.1. Revise the UNDP Diversity and Inclusiveness Strategy with a view to strengthen provisions related to inclusion of people with disabilities in UNDP.
[Added: 2017/01/30] [Last Updated: 2018/12/13]
Office of Human Resources 2019/04 Initiated In line with UNDP management commitment to advance the inclusion of PwD in UNDP, a review of HR polices has been completed by an external vendor to ensure that they promote inclusion with a special focus on persons with disabilities. Recommendations will be incorporated in the revised Diversity and Inclusiveness Strategy and relevant policies
14.2. Develop and provide detailed guidance to offices with regard to reasonable accommodation for people with disabilities and their needs, including various support options and a mechanism to resolve situations when accommodation is not provided/refused.
[Added: 2017/01/30] [Last Updated: 2018/12/13]
Office of Human Resources, Office of Financial Resources Management (funding), Central Procurement Unit (long-term agreement for assistive technology), Office of Information Management & Technology 2019/06 Initiated The first draft guidance note on reasonable accommodation was prepared in the context of the new talent programme for PwD and will be piloted as part of the programme in 2018. UNDP-wide guidance is expected to be completed in 2018 (subject to availability of resources). Dec 2018: A guidance note on reasonable accommodation was prepared in the context of the new talent programme for PwD and will be piloted as part of the programme. This guidance note will serve as UNDP-wide initial guidance on reasonable accommodation, and will be revised in 2019/2020 to incorporate lessons learnt. A funding mechanism proposal has been prepared to enable UNDP offices to provide reasonable accommodation of the needs of employees with disabilities, including ensure accessibility of UNDP premises, facilities, processes, systems and information. Upon approval of senior managers, the fund is expected to be launched in early 2019. In addition to the above, to facilitate accommodation of needs of employees with disabilities and hence support their retention, UNDP has established three LTAs – on IT accessibility tool, on assistive technologies, and on the printing of business cards in Braille.
14.3. Update the online learning course 'Persons with Disability, Ability, Capability, Employability' and roll out an updated version across UNDP. Consider making the course mandatory for some roles.
[Added: 2017/01/30] [Last Updated: 2018/12/13]
Office of Human Resources 2019/02 Initiated The work on the update of the course was postponed to 2018 and will be done in collaboration with the UN Secretariat. In the meantime, work is on-going on the development of less costly learning materials and events. Dec 2018: The work on the update of the UNDP on-line course “Persons with Disability, Ability, Capability, and Employability” is being done in collaboration with the UN Secretariat, and it is expected to be finalized and rolled-out by Q1 2019. In addition, UNDP (jointly with the UN Secretariat) is developing a set of guidance notes to help managers and staff to create an inclusive workplace for colleagues with disabilities on important issues such as disability etiquette and strategies for communicating and interacting with persons with disabilities; creating disability inclusive job descriptions, recruitment and selection processes; tips for managers: working and managing persons with disabilities; and creating accessible materials and websites. It is expected to be finalized and rolled-out in 2018.
15. Recommendation:

UNDP should implement a recruitment initiative to bring persons with disabilities into the organization, including through targeted advertisements on disability networks. In vacancy announcements, it should specifically encourage persons with disabilities to apply, and adopt affirmative action-like policies that give preference to persons with disabilities who are as equally qualified as other applicants. UNDP should also consider establishing a paid internship programme for qualified persons with disabilities, which could provide a potential pathway to full-time employment.

Management Response: [Added: 2017/01/16] [Last Updated: 2017/01/30]

UNDP largely agrees with the recommendation. Over time, as UNDP progresses with efforts to become more accessible for people with disabilities, in terms of both physical accommodations and culture-wise, UNDP will be more purposeful in attracting people with disabilities into UNDP jobs. As the first step, UNDP will expand existing internship programmes for people with disabilities and launch other talent acquisition initiatives. While UNDP may not be in the position to provide paid internships, the organization will ensure (and cover the costs of) all reasonable accommodations. UNDP will also strengthen messaging regarding employment of people with disabilities in the UNDP employment website, e-recruit, forms, templates, etc. to support the attraction/employment of people with disabilities in UNDP. Feasibility of the proposed affirmative action is to be assessed, given the existing 'order of retention' policy.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
15.1. Review lessons learned from existing internship programmes in country offices and issue corporate guidance in internships for persons with disabilities, with a focus on reasonable accommodation.
[Added: 2017/01/30] [Last Updated: 2017/12/28]
Office of Human Resources 2017/09 No Longer Applicable [Justification: Following additional analysis (based on several new internships of persons with disabilities in 2017), UNDP concluded that the current internship policy is sufficient to cover all needs related to the engagement of interns with disabilities. See point 14.2 for comments on guidance on reasonable accommodation. ]
15.2. Conduct a 'disability audit' of key human resources functions including recruitment, policies, procedures, tools, forms and templates to ensure that they are 'disability-friendly' and foster employment and retention of persons with disabilities in UNDP. Explicitly stress in vacancy announcements as well as on the UNDP employment website that UNDP encourages candidates with disabilities to apply.
[Added: 2017/01/30] [Last Updated: 2017/12/28]
Office of Human Resources 2017/12 Completed A review of HR polices has been completed by the National Organization on Disability (NOD) that UNDP has partnered with to advance the PwD inclusion. Recommendations are being reviewed for future action. The UNDP job site and a vacancy announcement template were revised, as recommended.
15.3. Finalize arrangements with the United Nations Volunteers programme to use volunteerism as a mechanism for employment of people with disabilities.
[Added: 2017/01/30] [Last Updated: 2017/12/28]
Office of Human Resources 2017/09 Completed The pilot UNDP/UNV talent programme for PwD is confirmed to use volunteerism as a mechanism for employment of PwD.
15.4. Finalize and launch a new talent acquisition programme for young leaders with disabilities.
[Added: 2017/01/30] [Last Updated: 2018/12/13]
Office of Human Resources 2018/12 Completed The design of the pilot programme is completed and resource mobilization efforts are underway to enable implementation. UNDP in close collaboration with UNV, is implementing the first ever in the UN system talent programme for young professionals with disabilities. The objective of the programme is to: 1) enhance the employability and career prospects of young professionals with disabilities through work experience with UNDP offices; and 2) build a talent pipeline of highly qualified professionals with disabilities who can contribute to the attainment of the Sustainable Development Goals (SDGs) at national and global levels. The programme has been launched and the recruitment and deployment of several candidates is on-going. The extension of the programme is subject to funding.
16. Recommendation:

An accessibility audit of UNDP premises and work environments should be carried out to identify existing barriers to inclusion and practical steps that can be taken to eliminate them. This should include a review of information technology security arrangements to ensure their compatibility with relevant accessibility standards. UNDP should set a date by which all of its premises are to accessible, regardless of local building codes.

Management Response: [Added: 2017/01/16] [Last Updated: 2017/01/30]

UNDP will employ a systematic approach in assessing and defining standards on accessibility of premises and work environments in order to determine the feasibility of implementation. Based on this feasibility study, a date will be set in line with this recommendation.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
16.1. Conduct assessment of accessibility of premises and work environment
[Added: 2017/01/30] [Last Updated: 2018/12/13]
Office of Operations, Legal & Technology Services /General Operating Unit 2019/12 Initiated The internal self-reporting survey included a review of the accessibility of premises and other aspects of the working environment, and provided a high level overview of the current status. Some validation will take place in 2018. A more formal accessibility assessment could be conducted subject to availability of funding An internal self-reporting survey conducted in 2017 included a review of the accessibility of premises and other aspects of the working environment, and provided a high level overview of the current status. The TORs for a more formal accessibility assessment have been developed and potential partnerships have been identified. The implementation of this initiative is subject to the availability of funding.
16.2. Review information technology security arrangements.
[Added: 2017/01/30] [Last Updated: 2017/12/29]
Office of Operations, Legal & Technology Services/ Office of Information Management & Technology 2017/09 Completed

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