Final evaluation: Social Services delivery project

Report Cover Image
Evaluation Plan:
2016-2020, Uzbekistan
Evaluation Type:
Final Project
Planned End Date:
10/2017
Completion Date:
05/2017
Status:
Completed
Management Response:
Yes
Evaluation Budget(US $):
15,000

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Title Final evaluation: Social Services delivery project
Atlas Project Number: 00080811 - Social Service Delivery
Evaluation Plan: 2016-2020, Uzbekistan
Evaluation Type: Final Project
Status: Completed
Completion Date: 05/2017
Planned End Date: 10/2017
Management Response: Yes
Focus Area:
  • 1. Others
Corporate Outcome and Output (UNDP Strategic Plan 2014-2017)
  • 1. Output 3.2. Functions, financing and capacity of sub-national level institutions enabled to deliver improved basic services and respond to priorities voiced by the public
Evaluation Budget(US $): 15,000
Source of Funding:
Evaluation Expenditure(US $): 4,990
Joint Programme: No
Mandatory Evaluation: Yes
Joint Evaluation: No
Evaluation Team members:
Name Title Email Nationality
Harald Hauben International Consultant harald.hauben@eftheia.eu
GEF Evaluation: No
Key Stakeholders: Cabinet of ministers and other national partners
Countries: UZBEKISTAN
Lessons
Findings
Recommendations
1

#1: Take action to step up the enforcement and implementation of the results and outputs realized under the Intervention as they remain of a high concern and question the sustainability of the project’s outcome especially in a situation where the Implementing Partner has changed shortly before the project completion.

2

#2: When new projects are designed in future Programming, consider
a. To ensure maximum interconnectedness and continuation between subsequent Projects of different Programming cycles and maintain support to interventions until effective enforcement and nation wide roll-out;
b. To build further on the fundaments laid by the intervention and to consider nation wide roll-out of certain capacity building trajectories and expansion to other types of socials services;
c. To continue to address the need for a stable social policy framework which is based on a national vision, shared by all policy making bodies, on a social protection floor for Uzbekistan and on its progressive development in terms of coverage by both the cash benefits and the social services for all vulnerable groups;
d. To include/maintain a strong focus on the access level of social services (Mahalla’s in interaction with the District levels) and on practices, methodologies and instruments with training at the social service delivery level.
e. To introduce concepts, practices and methodologies related to social services regarding which there is only very limited national knowledge/expertise: ICF, vocational assessment, rehabilitation,
f. To apply longer time frame for projects, deploy larger core teams, consider regional presence of team

3

#3: Promote further the grant and social contracting mechanisms with the key stakeholders including the Oliyi Majlis and the Commission for Administration of Funds of the Public Fund for support to NGOs and other civil society organisations and more in particular in what regards the grant scheme : (1) the need to organize annual or bi-annual grant competitions exclusively aimed at the provision of social services by NGOs, (2) increase the minimum grant amounts and (3) ensure the effective introduction of case management practices; in what regards the social contracting : to improve the legislation and practices

1. Recommendation:

#1: Take action to step up the enforcement and implementation of the results and outputs realized under the Intervention as they remain of a high concern and question the sustainability of the project’s outcome especially in a situation where the Implementing Partner has changed shortly before the project completion.

Management Response: [Added: 2017/08/30]

The recommendations will be incorporated into the new project proposal on social services upon the finalization of ongoing structural reform within the Ministry of Healthcare, the primary government institution responsible for social services for lonely elderly and persons with disabilities.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
To organize a meeting with the responsible Department of the Ministry of Healthcare both on senior and technical level to agree on priority areas. Underline these areas in talking points for high-level meetings with the Ministry of Healthcare on social protection. Launch, scope of the joint activities with the Ministry of Healthcare are subject to funding.
[Added: 2017/08/30] [Last Updated: 2019/01/10]
Cluster on Good Governance, Policy and Communications 2019/01 Overdue-Not Initiated
2. Recommendation:

#2: When new projects are designed in future Programming, consider
a. To ensure maximum interconnectedness and continuation between subsequent Projects of different Programming cycles and maintain support to interventions until effective enforcement and nation wide roll-out;
b. To build further on the fundaments laid by the intervention and to consider nation wide roll-out of certain capacity building trajectories and expansion to other types of socials services;
c. To continue to address the need for a stable social policy framework which is based on a national vision, shared by all policy making bodies, on a social protection floor for Uzbekistan and on its progressive development in terms of coverage by both the cash benefits and the social services for all vulnerable groups;
d. To include/maintain a strong focus on the access level of social services (Mahalla’s in interaction with the District levels) and on practices, methodologies and instruments with training at the social service delivery level.
e. To introduce concepts, practices and methodologies related to social services regarding which there is only very limited national knowledge/expertise: ICF, vocational assessment, rehabilitation,
f. To apply longer time frame for projects, deploy larger core teams, consider regional presence of team

Management Response: [Added: 2017/08/30]

The recommendations will be incorporated into the new project on social services upon the finalization of ongoing structural reform within the Ministry of Healthcare, the primary government institution responsible for social services for lonely elderly people and persons with disabilities

Key Actions:

Key Action Responsible DueDate Status Comments Documents
To organize a meeting with the responsible Department of the Ministry of Healthcare both on senior and technical level to agree on priority areas. Underline these areas in talking points for high-level meetings with the Ministry of Healthcare on social protection. Launch, scope of the joint activities with the Ministry of Healthcare are subject to funding.
[Added: 2017/08/30]
Cluster on Good Governance, Policy and Communication 2019/12 Not Initiated
3. Recommendation:

#3: Promote further the grant and social contracting mechanisms with the key stakeholders including the Oliyi Majlis and the Commission for Administration of Funds of the Public Fund for support to NGOs and other civil society organisations and more in particular in what regards the grant scheme : (1) the need to organize annual or bi-annual grant competitions exclusively aimed at the provision of social services by NGOs, (2) increase the minimum grant amounts and (3) ensure the effective introduction of case management practices; in what regards the social contracting : to improve the legislation and practices

Management Response: [Added: 2017/08/30]

This activity will be promoted within and incorporated into UN Joint Programme on Persons with Disabilities.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
Regular coordination meetings within UN Joint Programme on PwDs and promotion of these proposals into project activities.
[Added: 2017/08/30]
Cluster on Good Governance, Policy and Communication 2020/12 Not Initiated

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