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DaO Evaluation
Commissioning Unit: Mozambique
Evaluation Plan: 2010-2011
Evaluation Type: Others
Completion Date: 06/2010
Unit Responsible for providing Management Response: Mozambique
Documents Related to overall Management Response:
 
1. Recommendation: 1. Define on paper the strategy, objectives, priorities and precise expectations it intends to pursue with the UN
Management Response: [Added: 2011/04/26]

Concept Paper to be developed to complement the priorities? matrix outlining strategy, objectives and expectations of UN support to the Government

Key Actions:

2. Recommendation: 2. The bilaterals should be represented on the Steering Committee
Management Response: [Added: 2011/04/26]

Existing new ToR to be reviewed and approved

Key Actions:

3. Recommendation: 3. A technical working group of major line ministries and PMT should be convened for a short program direction and strategy review meeting twice a year
Management Response: [Added: 2011/04/26] [Last Updated: 2011/04/26]

- Existing new ToRs to be reviewed and approved; - Calendar of meetings to be established

Key Actions:

4. Recommendation: a. To expand to 100% or system wide coverage all common services and harmonization initiatives that have been initiated and tested (LTA, HACT, EFTs, ICT platform-virtual office, knowledge management infrastructure, common procurement, orientation, audit, etc). b. To expand the coverage of harmonization and common services to cover new services and processes.
Management Response: [Added: 2011/04/26]

Include new areas for harmonization and common services and strategies to expand coverage into OMT work plan for 2011. Include new areas for harmonization and common services and strategies to expand coverage into OMT work plan for 2011. Complete risk assessment for full scale implementation of each item of common services and business processes harmonization. If the risks are not high, finalize the implementation plan. If the risks are high reassess and de-prioritized. A lead agency/person should be denominated to manage each item; To complement the position paper: Identify all areas of programmatic duplication and overlap; Agreement on principles to consolidate agency operations and eliminate overlap and duplication and identification of sequencing, priorities and timeframe for execution.

Key Actions:

5. Recommendation: 3. Monitoring and Evaluation: a. Simplified common monitoring, reporting and evaluation tools for all agencies should be introduced b. Common training, simplified guides and forms and an RBM base should be uniformly applied c. Monitoring and evaluation requirements for each programme should be rigorously maintained
Management Response: [Added: 2011/04/26]

M&E Framework to be finalized, shared with Working Groups for inputs and then with UNCT for endorsement. UNDAF Monitoring Database to be finalized and dissemination sessions & user trainings to be organized

Key Actions:

6. Recommendation: 4. Change Management: a. Change management will require additional space and territory in order to introduce change at a more structural level b. Continue change management until DaO takes effective roots and the coverage of common services and business process harmonization is comprehensive c. Each agency should appoint a Change Agent who will be interlocutor with the Change Manager d. Both Change Agents and Change Manager should form a change network to facilitate the agenda for change
Management Response: [Added: 2011/04/26]

Assess if change has sufficiently been introduced at structural level. If not, consider extending further the change management project; Appoint change agents in agencies and create change network; Develop ToR and actions for change network.

Key Actions:

7. Recommendation: 5. New UNDAF: UN should further engage in developing Government?s capacity for policy formulation, policy performance analysis and accountability, management systems upgrade, coordination capacity, inter-ministerial coordination and effectiveness, and structured service delivery capacity. The UN?s advantage in normative and technical assistance will have a significant impact on aid effectiveness, coordination and service delivery, as well as in improving the performance of the SWAPs and Pool Funds and in assisting the GoM in achieving the benchmarks for additional Direct Budget Support
Management Response: [Added: 2011/04/26]

Incorporate into the new UNDAF support to Government?s capacity in the mentioned areas

Key Actions:

8. Recommendation: 6. Human Resources: UN National staff should be consolidated: a. Amend existing contracts and employment terms and conditions to create a common pool to facilitate transferability between agencies b. Standardize the benefits and terms of employment c. Consolidate staff under one contracting arrangement d. Create common internal vacancy system and grant preference to internal candidates e. Create common training facilities
Management Response: [Added: 2011/04/26]

Common internal vacancy system to be finalized

Key Actions:

9. Recommendation: 7. Common Premises: Find a solution to the challenges that are slowing the decision making process to acquire common premises in Maputo
Management Response: [Added: 2011/04/26]

- Follow-up with Government on new plots? suggestions; Continue to analyze possible financial arrangements to fund common premises.

Key Actions:

10. Recommendation: 8. Ask UN Headquarters: At strategic level to: a. Decentralize functions from HQs to the field for strategic consolidation at the country level b. Rationalize roles, responsibilities and accountabilities between HQs and the field offices c. Revise and rationalize roles, responsibilities and accountabilities between the RC, HoA and UNDP CD. d. Empower the RC and UNCT to reengineer and reorganize the country level operations e. Transfer vertically functions from HQs to the country offices f. Transfer horizontally functions to common units and working groups in Mozambique At financial level to: a. Increase the use of the One Fund as a mechanism to finance country-level operations and establish a new balance with core-funding b. Reduce direct financial support to the country office and increase contributions to the One Fund c. Downshift financial responsibilities to the country level and create more space for national accountability and ownership
Management Response: [Added: 2011/04/26]

Write a letter to be agreed by the agencies in the country and to be sent to all Headquarters with the mentioned strategic and financial recommendations

Key Actions:

11. Recommendation: 9. Communicating as One: a. The stakeholders, GoM and UN partners should have appropriate access to the knowledge infrastructure and information b. Focussing, targeting and messaging to key constituencies will be required
Management Response: [Added: 2011/04/26]

- Improve UN Mozambique Website to include more information and knowledge documentation for partners; Explore the possibility of open a space for country partners on the website (extranet) or the possibility of the partners to access the documents? repository of the intranet; Take into account for next UNCG work plan that messages must be focused and target key constituencies.

Key Actions:

12. Recommendation: To Bilaterals: 1. Strategically invest in repositioning the UN, by directing their financing towards; i) the One Fund, ii) to bridge the performance deficit with the SWAPs and iii) to improve the service delivery capacity of the Ministries
Management Response: [Added: 2011/04/26]

Discuss these recommendations at the next consultation meeting with donors.

Key Actions:

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