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Final Evaluation: Joint Programme (UN Trust Fund for Human Security)
Commissioning Unit: Bhutan
Evaluation Plan: 2008-2013
Evaluation Type: Project
Completion Date: 12/2010
Unit Responsible for providing Management Response: Bhutan
Documents Related to overall Management Response:
 
1. Recommendation: A network of ?One-Stop-Shops? be created to address the multiple needs of remote rural communities, including for example the provision of NFE classes, services offered by the Community Information Centres (CICs), business training required by the IGSP, and act as the focal point for micro-credit savings clubs and ?one-Gewog-three-product? initiatives. This will ensure the needs of communities are addressed in a more holistic and cost-effective manner.
Management Response: [Added: 2011/02/10]

This is being addressed to a large extent by the government as they are aiming to establish the CICs in each of the 20 districts, which may also be used for other public services to make them more of a ?One-Stop-Shop?.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
Relevant Annual Review and CPB meetings to discuss the recommendation, Government?s follow-up strategy and the remaining needs for UNDP support.
[Added: 2011/02/10] [Last Updated: 2012/04/15]
UNDP, RCO 2011/12 Completed The Government of Citizen (G2C) services is made available at CICs in most of the districts to address the most urgent needs of remote rural communities. Furthermore, the government is already exploring the possibilities to co-locate other services offered at the CICs.
2. Recommendation: Child Friendly Schools (CSFs) should be accompanied by programmes that address the economic, food and health security needs of the wider community. For example, the micro-credit or NFE programme should also be implemented in communities where CFSs are being developed.
Management Response: [Added: 2011/02/10]

Better coordination and information sharing among UNCT and across different UNDAF Theme Groups to take place in programming.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
UNCT and Theme Groups to ensure better coordination and integrated planning
[Added: 2011/02/10] [Last Updated: 2012/04/15]
UNDP, TG Co-Chairs 2011/12 Completed A committee of the UN Theme group Co-Chairs was established in 2011 with the objective of improving coordination among the theme groups. The committee meets every quarter and common and cross cutting issues were discussed.
3. Recommendation: The number of computers provided at each CIC be reduced to 1 or 2 and that computer skills training be one of the main services offered at the CICs.
Management Response: [Added: 2011/02/10]

IP to be informed of the issue for any necessary actions.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
Alert the Governance Unit focal person on the recommendation to discuss with IP
[Added: 2011/02/10] [Last Updated: 2011/11/18]
UNDP 2011/03 Completed The number of computers provided at the CICs has been reduced to 2 or 3, depending on the population density in the Gewog. IP responded that the main service offered at the CIC will not be reduced to computer skills training, especially since the Government to Citizen (G2C) services will be made available at all CICs in due course of the year.
4. Recommendation: A more detailed market survey should be conducted to assist beneficiaries in establishing their business and more stringent selection criteria of participants should be utilized. IGSP should be expanded, possibly working closely with high schools to capture school leavers who are facing unemployment. The business skills training could be taught at school for students in Class 10 and above. Also, the IGSP funds should be administered as micro-finance loans to ensure ownership of the funds and contribute to the sustainability of the programme.
Management Response: [Added: 2011/02/10]

IP to be informed of the issue for any necessary actions and future programming.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
Address the recommendation with the concerned IPs as part of the 2011 AWP design process.
[Added: 2011/02/10] [Last Updated: 2011/11/18]
UNDP 2011/03 Completed A project manager from the Ministry of Labour and human Resources conducted a business prospect study in consultation with the Districts administration staff, financial institutions and business communities in the Districts identified for the IGSP proposals. The study has been used as the basis to review and approve the business proposals from the youths under IGSP. The selection criteria of participants have also been revised. The Ministry carried out awareness programme in high schools on employment vocational trainings and business opportunities. For sustainability of the micro businesses, the Ministry has initiated grant: loan mix modality of financing projects through the Government?s Credit Guarantee Scheme.
5. Recommendation: The micro-finance component of the project should be expanded to other communities. Loans should be given in communities where other initiatives are also underway in order to strengthen the human security impact of the micro-finance programme.
Management Response: [Added: 2011/02/10]

Communicate the recommendation to the concerned stakeholders (e.g. UNCDF, BDFCL)

Key Actions:

Key Action Responsible DueDate Status Comments Documents
UNCDF and BDFCL focal persons to be informed of the recommendation.
[Added: 2011/02/10] [Last Updated: 2011/11/18]
UNDP 2011/03 Completed The recommendation has been shared and the Bhutan Development Bank Ltd. (then Bhutan Development Finance Development Cooperation), under the UNCDF funding support for micro finance has secured USD 80,000 the as the seed money for start-up micro enterprise. They have expanded their micro finance service coverage to six districts including the three districts with higher incidence of poverty. The scheme is being implemented in parallel to their awareness and advocacy programme.
6. Recommendation: IPs at all levels and UN agencies to be fully informed of the over-all goal and objective of the project and receive training on any conceptual and operational approaches where appropriate. A focal point on human security within the UNCT should be created to help maintain knowledge on the human security concept as staff come and go. To increase buy-in on human security concept and to increase relevance to the national context, it should be emphasized that advancing human security can be a way to achieve GNH.
Management Response: [Added: 2011/02/10]

UNCT/UNRC to ensure that future joint programmes be implemented with clear understanding of objective(s) and adequate training for staff and IPs.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
Poverty TG to brief UNCT on the recommendation at its next meeting with UNCT and document the discussion.
[Added: 2011/02/10] [Last Updated: 2012/04/15]
UNDP and RCO 2012/12 Completed Discussions and consultations were held with UNCT members which has resulted in the Social Project under the PTTF to complement UNICEF?s support to Social Protection Policy.

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