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UNDP ESWATINI MID-TERM REVIEW (MTR) OF THE COUNTRY PROGRAMM DOCUMENT 2016-2020 (CPD) OUTCOMES
Commissioning Unit: Eswatini
Evaluation Plan: 2021-2025
Evaluation Type: Outcome
Completion Date: 01/2019
Unit Responsible for providing Management Response: Eswatini
Documents Related to overall Management Response:  
1. Recommendation:

In the next country programme, UNDP must identify clear areas of intervention that form a cohesive response to a definite set of national development challenges and that can be realistically implemented within its limited resource framework. Overall, there will need to be clear focused approach, with a reduced number of partners, in the next programme period with clear areas and strategies of support.  

Management Response: [Added: 2020/10/02] [Last Updated: 2022/01/26]

Fully Accept. The timing of the development of the new CPD (2020 – 2025) is an opportunity for the CO to address the above-mentioned gaps. Over the past 6 months the CO has initiated various CO strategic positioning processes including a Country Diagnostic Study that will feed into the CPD formulation processes.  Further the CO will conduct a stakeholder consultative meeting in the first quarter of 2020 during which the ICPE recommendations will be shared to frame the CPD focus reflected.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
The CPD's developed theory of change reflects synergies and integration between the two outcomes. UNDP conducted consultations with counterparts to ensure alignment with national priorities. UNDP ensured through those consultative sessions to clarify to all partners UNDP's role to deliver on its commitment towards development priorities.
[Added: 2022/01/26]
UNDP Programme Team 2021/01 Completed The CPD was endorsed in the HQ IPAC process.
Develop New CPD completed with a clear focused approach and strategic areas of support, aligned to the CO resource framework.
[Added: 2022/01/26]
UNDP Eswatini CO 2021/01 Completed CPD is endorsed.
Develop CP evaluation plan which is strategic and focused to check progress towards agreed UNDP commitments.
[Added: 2022/01/26]
UNDP Eswatini CO 2021/01 Completed Developed.
Conduct Consultative meeting in the first quarter to share the ICPE recommendations.
[Added: 2022/01/26]
UNDP Eswatini CO 2021/01 Completed The meeting was convened.
2. Recommendation:

UNDP must critically examine its achievements in the implementation of current programme, understand where its main contribution lies and where this contribution has the strongest potential to be sustained and scaled-up. This process requires regular follow-up on project activities, improved documentation of UNDP’s outputs and measuring progress on a more regular basis. The monitoring efforts must go beyond data collection and be used as a tool for programme management, learning and reporting. This will help UNDP communicate its contributions, and reinforce trust between the organization and its partners, and strengthen its capacity to mobilize resources.

Management Response: [Added: 2020/10/02] [Last Updated: 2022/01/26]

Fully Accept. A Programme Management Support Unit (PMSU) will be established to strengthen the core programming compliance and quality assurance functions. Also, Management will ensure Results Based Management Systems and tools are effectively applied as part of regular programme management processes. The capacities of two staff members have been enhanced by participating in a regional training on M&E, one of whom will be part of the PMSU unit. In addition, the CO has recruited a communication consultant to develop a CO communications strategy and a partnerships and resource mobilization consultant to support in developing the needed communication tools, alignment of reporting tools and map out donors’ base and priorities to assist the CO tap in traditional and non-traditional donors/partners.  It is expected that with this support the CO will be able to better package and target its communication/messaging to partners and stakeholders and further enhance accountability of results.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
1. Establish Programme Management Support Unit (PMSU)
[Added: 2022/01/26]
UNDP Eswatini CO 2021/01 Completed PMSU Analyst position created and filled.
Develop Partnerships and Communications Strategy (PCAP)
[Added: 2022/01/26]
UNDP Eswatini CO 2021/01 Completed Communication capacity is on board.
Develop SOPs for Programme with a clear control framework.
[Added: 2022/01/26]
UNDP Eswatini CO 2021/01 Completed SOPs are in place with updated controls.
3. Recommendation:

In implementing a more focused programme, with a clear Theory of Change and objectives, UNDP must follow key project management steps more strictly. Priority activities and deliverables must be identified and followed during implementation. UNDP must increase efforts towards reporting and documenting activities and results for effective follow-up during implementation by UNDP and after project closure by its partners. In addition, UNDP needs to redirect its support away from facilitation across numerous activities and give greater and more meaningful support to technical issues. 

Management Response: [Added: 2020/10/02] [Last Updated: 2022/01/26]

Fully Accept. The CO will ensure that the new CPD is focused with a clear TOC. As indicated above the CO has initiated activities to strategically position programme interventions away from multiple facilitation-related activities and will also ensure strict compliance with corporate RBMS standards. Furthermore, the CO aims to establish a Programme Management Support Unit (PMSU) to strengthen reporting and monitoring/documentation of results which will serve for effective follow-up during implementation as well as for project closures.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
Conduct TOC training for all staff.
[Added: 2022/01/26]
UNDP Eswatini CO. 2021/01 Completed This was done during the Theory of Change Development for the CPD. History
ICT Associate will train the office staff on the use of Share Point and utilize current Microsoft Tools that UNDP has already purchased such as Power BI.
[Added: 2022/01/26]
UNDP Eswatini CO. 2021/01 Completed SharePoint is fully developed and active.
The CO will develop an integrated monitoring and evaluation plan (IMEP).
[Added: 2022/01/26]
UNDP Eswatini CO. 2021/01 Completed
4. Recommendation:

The country office should review the effectiveness of the allocation of programme and operations staff across the Development Advisory Team structure and find areas to improve the allocation of its limited human resources. A strengthened focus and strategy for the programmes outcomes will resolve some of the current inefficiencies in implementation. 

Management Response: [Added: 2020/10/02] [Last Updated: 2022/01/26]

Fully Accepted. As part of the new CPD, the CO will review the current programme staffing structure with a view to ensure alignment with the requirements of the new CPD.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
Development of Portfolio Structure in the Programme Team.
[Added: 2022/01/26]
UNDP Eswatini CO 2021/04 Completed Two Programme Specialists were recruited and each one of them lead specialised Portfolios.
Identify Staff learning needs and develop an action plan for learning.
[Added: 2022/01/26]
UNDP Eswatini CO 2021/01 Completed CO Training Plan is in place.

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