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Active Labour Market 2
Commissioning Unit: Kosovo
Evaluation Plan: 2016-2020
Evaluation Type: Project
Completion Date: 12/2017
Unit Responsible for providing Management Response: Kosovo
Documents Related to overall Management Response:
 
1. Recommendation:

In the past, there has been a lack of coordination in Kosovo among donors who support start-ups. As set out above, there is a requirement for the MLSW and the newly established central PES Agency management to ensure that a standard operational approach to the self-employment ALMM be adopted. It is recommended that in order to ensure consistency and quality assurance, that an ALMM implementation committee be established by MLSW on a partnership basis, where the UNDP ALMP2 team and the PES have central roles. Any donor-led proposals for the implementation of ALMMs should in future be reviewed by this committee before any implementation occurs

Management Response: [Added: 2017/12/21]

The Project send the report to MLSW and asked for taking further steps in line with this recommendation however its up their budged and readiness to follow up next steps. The project offered the expertise to support MLSW/EARK to update all guidelines and necessary documents in line with this recommendations

Key Actions:

Key Action Responsible DueDate Status Comments Documents
The draft report is handover to MLSW
[Added: 2017/12/21] [Last Updated: 2018/09/04]
Project team ALMP2 and MLSW 2018/06 Completed The MLSW has expressed their interest to continue the cooperation based on available funds History
Project proposed to MLSW to update operation guidelines on ALMM in lines with findings of the impact evaluations
[Added: 2017/12/21] [Last Updated: 2018/09/04]
Project team and MLSW 2018/08 Completed In this context in new operational guidelines is expected to be established ALMM implementation committee and to reflect all required updates by this impact evaluation History
2. Recommendation:

Provide a budget line for consultancy support in any new self-employment programme implemented by the PES. However, such consultants should come within the management control of the MLSW/PES so that quality and intensity of consultancy support to beneficiaries is ensured.

Recruit and train one self-employment adviser in each main PES office who would deal with all self-employment clients funded within the PES office catchment area. This would also entail the provision of an adequate travel budget to cover fuel/motoring expenses for monitoring and mentoring purposes and Provide both options to each main PES office.

Management Response: [Added: 2017/12/21]

The Project send the report to MLSW and asked for taking further steps in line with this recommendation however its up their budged and readiness to follow up next steps. The project offered the expertise to support MLSW/EARK to update all guidelines and necessary documents in line with this recommendations

Key Actions:

Key Action Responsible DueDate Status Comments Documents
Support establishment and fully operational Employment Agency (EARK)
[Added: 2017/12/21] [Last Updated: 2018/09/04]
Project Team and MLSW 2018/12 Completed Newly established EARK is expected to have budged code which is a process that takes time soon as EARK will be independent in terms of budged it will be easier to implement the recommendations History
The ALMP 2 project initiated this idea EARK has budged limitation in this line the process is depending on available funds
[Added: 2017/12/21] [Last Updated: 2019/02/04]
Project team and MLSW 2018/12 Completed Depending on EARK budged and recruitment of new staff. The EARK has allocated the necessary budget with specific budget code for this line and also has completed successfully the recruitment process. History
3. Recommendation:

The process for the evaluation of business plans required assistance from business people who worked on a voluntary basis. This needs to be addressed in any future programmes, by the establishment of a panel of such experts who would understand the commitment required. A gratuity award system might also be considered for such experts

Management Response: [Added: 2017/12/21]

The Project send the report to MLSW and asked for taking further steps in line with this recommendation however its up their budged and readiness to follow up next steps. The project offered the expertise to support MLSW/EARK to update all guidelines and necessary documents in line with this recommendations

Key Actions:

Key Action Responsible DueDate Status Comments Documents
Update of Self Employment Operation Guidelines
[Added: 2017/12/21] [Last Updated: 2018/09/04]
Project and Programme Team UNDP 2018/08 Completed New operations guidelines will be updated based on recommendations from impact evaluation History
4. Recommendation:

The VTCs played an important role in the SEP. However, in some cases it is reported that some trainers have limited capacities and skills required to bring beneficiaries to the point where they can produce a good business plan, in accordance with the standard required in the SEP operational guidelines. This could be addressed by the provision of such self-employment trainers with refreshment training of trainer’s inputs. One of the VTC managers interviewed during the in-country visits, indicated that bringing in project-based outside trainers is not the solution, as in the experience of that manager, the outside trainers can cause operational problems within the VTC, because they are answerable to the donor rather than the manager. This can be addressed through a contractual arrangement whereby the management reporting lines are specified in the collaboration contract. There may also be a need to provide more human resources to the VTCs if the self-employment ALMM is significantly expanded and numbers of beneficiaries increase (for example, this may happen if the numbers of repatriated self-employment clients increase).

Management Response: [Added: 2017/12/21]

The Project send the report to MLSW and asked for taking further steps in line with this recommendation however its up their budged and readiness to follow up next steps. The project offered the expertise to support MLSW/EARK to update all guidelines and necessary documents in line with this recommendations

Key Actions:

Key Action Responsible DueDate Status Comments Documents
The project proposed the EARK to increase the number of trainers and to organize semi-annual trainings for capacity building of staff of VTC on delivering services according to operation guidelines.
[Added: 2017/12/21] [Last Updated: 2019/02/04]
Project and Programme Team UNDP 2018/12 Completed The EARK is established, is fully functional and operational. History
5. Recommendation:

While there was very little evidence of fraud (one participant) in the SEP, there is some discussion about the procurement of equipment by beneficiaries and the potential scope for issues in this area. Currently the close monitoring by the UNDP team and the PES advisers ensured that equipment was bought, recorded and its use monitored. In the past, in other similar projects there have been issue around procurement and sell-off of purchased equipment (or indeed a grant given and no machinery purchased). One of the advantages of SEP is that the process is efficient and the grant can be accessed quickly once approved, and equipment purchased. If the procurement of such equipment were to be centralised, then delays might occur. It is recommended that the experience in other countries, particularly in Macedonia (where procurement is organised centrally) be reviewed in order to reach consensus on a feasible new approach or indeed to leave the status quo in place where the mentors were quite involved in equipment purchase. The centralised approach may be more appropriate for particular sub- groups of beneficiaries, depending on their background and characteristics

Management Response: [Added: 2017/12/21]

The Project send the report to MLSW and asked for taking further steps in line with this recommendation however its up their budged and readiness to follow up next steps. The project offered the expertise to support MLSW/EARK to update all guidelines and necessary documents in line with this recommendation.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
Update of Self Employment Operation Guidelines
[Added: 2017/12/21] [Last Updated: 2018/09/04]
Project and Programme Team 2018/08 Completed New operations guidelines will be updated based on recommendations from impact evaluation History
6. Recommendation:

While social assistance beneficiaries were a target group, the take up from this group was small. They face huge financial and practical difficulties in starting a business. There is an argument that as in some other countries, there be a disregard of social assistance payments when such clients take up training and/or other ALMMs such as SEP. It is recommended that social assistance benefits be retained by such potential beneficiaries for a period of one year from business start-up and grant approval. This would ensure that inclusion aspects of SEP are strengthened. This would require a legislative change.

Management Response: [Added: 2017/12/21]

The Project send the report to MLSW and asked for taking further steps in line with this recommendation however its up their budged and readiness to follow up next steps. The project offered the expertise to support MLSW/EARK to update all guidelines and necessary documents in line with this recommendation

Key Actions:

Key Action Responsible DueDate Status Comments Documents
Update of Self Employment Operation Guidelines
[Added: 2017/12/21] [Last Updated: 2018/09/04]
Project and Programme Team 2018/08 Completed New operations guidelines will be updated based on recommendations from impact evaluation History
7. Recommendation:

A number of beneficiary interviewees indicated that it would be very useful to have the option of post-start-up additional funding. This related to the need for additional specific skills training in new approaches to their original production model and/or other additional equipment needs that only become apparent as the business develops and expands. It is recommended that this option be examined and if feasible, be incorporated into any future expansion of the SEP model

Management Response: [Added: 2017/12/21]

 In designing of the new phase of the project it will be taken in consideration the option to have a post-start-up additional funding.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
Update of Self Employment Operation Guidelines
[Added: 2017/12/21] [Last Updated: 2018/09/04]
Project and Programme Team 2018/08 Completed New operations guidelines will be updated based on recommendations from impact evaluation History

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