Inclusive Finance for the Under-Served Economy (INFUSE)

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Evaluation Plan:
2010-2010, UNCDF
Evaluation Type:
Mid Term Project
Planned End Date:
05/2011
Completion Date:
05/2011
Status:
Completed
Management Response:
Yes
Evaluation Budget(US $):
110,670

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Title Inclusive Finance for the Under-Served Economy (INFUSE)
Atlas Project Number:
Evaluation Plan: 2010-2010, UNCDF
Evaluation Type:Mid Term Project
Status:Completed
Completion Date:05/2011
Planned End Date: 05/2011
Management Response:Yes
Focus Area:
  • 1. Poverty and MDG
Corporate Outcomes (UNDP Strategic Plan 2008-20013)
  • 1. Capacities of national and local institutions enhanced to scale up proven MDG acceleration interventions and to plan, monitor, report and evaluate the MDG progress in the context of related national development priorities
  • 2. Policies, strategies and partnerships established to enhance public-private sector collaboration and private sector and market development that benefit the poor and ensure that low-income households and small enterprises have access to a broad range of financial and legal services
Evaluation Budget(US $): 110,670
Source of Funding: project
Joint Programme:No
Mandatory Evaluation:Yes
Joint Evaluation: No
Evaluation Team members:
Name Title Email Nationality
Marc DE SOUSA SHIELDS Team Leader
GEF Evaluation:No
Key Stakeholders:
Location of Evaluation:Country Level
Countries: EAST TIMOR
Lessons
Findings
Recommendations
1 Evaluation Recommendation 1: Decide if full IF policy vision including a range of Ministries is a relevant objective and if so augment/change current staffing to maximize Output 1 results.
2 2. Evaluation Recommendation 2: Proactively plan for potential and upcoming staffing changes by putting a human resources plan in place and consider
3 3. Evaluation Recommendation 3: Improve Reporting Accuracy and Attribution.
4 4. Evaluation Recommendation 4: Develop Exit Strategy.
5 5. Evaluation Recommendation 5: Modify interest rate on loans to PIFIs.
6 6. Evaluation Recommendation 6: Intensify work to develop a credit reference bureau.
7 7. Evaluation Recommendation 7: Support for UN Systems and Procedures
8 8. Evaluation Recommendation 8: Minimize changes to reporting structure.
9 9. Recommendation 9: Improve Annual Work Plan documents.
1. Recommendation: Evaluation Recommendation 1: Decide if full IF policy vision including a range of Ministries is a relevant objective and if so augment/change current staffing to maximize Output 1 results.
Management Response:

N/A

Key Actions:

Key Action Responsible DueDate Status Comments Documents
1.1 Internal and limited external stakeholder interviews to determine if national IF vision is required. INFUSE, MCIF 2011/06 Completed In 2012 Q2, INFUSE recruited and hired a consultant to support BCTL, one of her tasks was to assist in developing a national FI strategy. Though that consultancy was terminated before the strategy was complete, BCTL continued the process and released a draft national strategy in Q4 2013. INFUSE provided feedback on contents.
1.2 If no, determine if more modest measures are required to ensure good practice IF sector development vision can be instituted across key government agencies. 2011/04 No Longer Applicable In 2012 Q2, INFUSE recruited and hired a consultant to support BCTL, one of her tasks was to assist in developing a national FI strategy. Though that consultancy was terminated before the strategy was complete, BCTL continued the process and released a draft national strategy in Q4 2013. INFUSE provided feedback on contents.
1.3 If yes, assess if current staff has the capacity/skill set for undertaking policy vision project. INFUSE, MCIF 2011/06 No Longer Applicable In 2012 Q2, INFUSE recruited and hired a consultant to support BCTL, one of her tasks was to assist in developing a national FI strategy. Though that consultancy was terminated before the strategy was complete, BCTL continued the process and released a draft national strategy in Q4 2013. INFUSE provided feedback on contents.
1.4 Develop plan and execute. INFUSE, MCIF 2011/12 No Longer Applicable In 2012 Q2, INFUSE recruited and hired a consultant to support BCTL, one of her tasks was to assist in developing a national FI strategy. Though that consultancy was terminated before the strategy was complete, BCTL continued the process and released a draft national strategy in Q4 2013. INFUSE provided feedback on contents.
2. Recommendation: 2. Evaluation Recommendation 2: Proactively plan for potential and upcoming staffing changes by putting a human resources plan in place and consider
Management Response:

N/A

Key Actions:

Key Action Responsible DueDate Status Comments Documents
2.1. Develop staff HR needs map based on remaining projects/tasks. INFUSE 2011/06 Completed CTA recruited. NPO and AFA recruited with RTA based in Fiji taking lead role in ensuring HR succession/sustainability. Operational support from Deputy Project Manager based in Fiji. HR plan sufficient.
2.2 Develop recruiting plan. INFUSE 2011/06 Completed RTA based in Fiji taking lead role in ensuring HR succession/sustainability.
3. Recommendation: 3. Evaluation Recommendation 3: Improve Reporting Accuracy and Attribution.
Management Response:

N/A

Key Actions:

Key Action Responsible DueDate Status Comments Documents
3.1 Define credible programme attribution measurement, consulting internal and external stakeholders. INFUSE 2011/06 Completed Initial discussion with IC in meeting Q2 to review targets and measurement. Agreed that targets from TRM and MR plans for 2012 will be added to log frame.
3.2 Measure attribution. INFUSE 2011/12 No Longer Applicable Quarterly measurement of proposed targets on-going
4. Recommendation: 4. Evaluation Recommendation 4: Develop Exit Strategy.
Management Response:

As the only significant IF programme in the country, INFUSE needs to develop exit strategy to ensure sector leadership roles are passed on to appropriate and sustainable institutions.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
4.1 Develop communications strategy for wind-up. INFUSE 2011/06 No Longer Applicable IC gave agreement to extend INFUSE to June 2014 as budget remains. A further, no-cost extension is being considered through December 2014 pending DFAT (formerly AusAID) agreement, as project implementation has been delayed. DFAT has requested that INFUSE scope opportunities for follow-on programme. Scoping will be done in Q2 2014
4.2 Work to transfer prepare key projects to new donor/supporter programmes/projects. INFUSE 2011/06 No Longer Applicable Support to MFIs currently undergoing transfer to IFC/PMI program.
4.3 Work to transfer program knowledge and networks to key INFUSE 2011/12 No Longer Applicable If INFUSE follow on project approved, this will be NA. If follow on project is not approved, this will be done in Q2-4 of 2014
5. Recommendation: 5. Evaluation Recommendation 5: Modify interest rate on loans to PIFIs.
Management Response:

N/A

Key Actions:

Key Action Responsible DueDate Status Comments Documents
5.1. Prepare instructions for UNCDF rate setting protocol and ensure that rates are not unreasonably below market rates. INFUSE 2011/06 Completed Recommend for new IF programs, UNCDF IF provide guidance packet on disbursement of grants and loans (including templates, reporting required, standard policy recommendations). For INFUSE with the current program ending in 2012 or 2013, no new loans will be disbursed.
5.2 Distribute rate setting protocol (across programmes if desired) 2010/01 Completed Recommend for new IF programs, UNCDF IF provide guidance packet on disbursement of grants and loans (including templates, reporting required, standard policy recommendations). For INFUSE with the current program ending in 2012 or 2013, no new loans will be disbursed.
6. Recommendation: 6. Evaluation Recommendation 6: Intensify work to develop a credit reference bureau.
Management Response:

Closely monitor intentions of GoTL with respect to the cooperative sector (credit unions) to ensure sufficient alignment of common interests.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
6.1 Gauge GoTL interest in advancing credit union sector. INFUSE 2011/06 No Longer Applicable INFUSE assessment of CU sector documented and shared with IC. IC determined not to work with CUs during current programme phase as it winding down and resources are better used elsewhere. Potentially part of follow on programme?scoping will decide.
6.2 Contract credit union development plan if GoTL interest warrants. INFUSE 2011/06 No Longer Applicable INFUSE assessment of CU sector documented and shared with IC. IC determined not to work with CUs during current programme phase as it winding down and resources are better used elsewhere. Potentially part of follow on programme?scoping will decide.
6.3 Work with CUFA and Hanii Malu (the national credit union federation) to develop realistic and stakeholder approved credit union strategic plan. INFUSE 2011/12 Completed INFUSE assessment of CU sector documented and shared with IC. IC determined not to work with CUs during current programme phase as it is winding down and resources are better used elsewhere. Potentially part of follow on programme?scoping will decide. No longer part of activity with INFUSE wind up.
7. Recommendation: 7. Evaluation Recommendation 7: Support for UN Systems and Procedures
Management Response:

Provide support on UN system policies and procedures for incoming programme managers to increase efficiency and effectiveness.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
7.1 Define UN systems mentor for all UNCDF staff. INFUSE 2010/01 Completed Deputy Programme Mgr. position to work with all new incoming staff.
7.2 Develop short manual for major UNCDF/UNDP policies and procedures. 2010/01 No Longer Applicable Not clear why this should be done in each country by each new program? Preferable to provide this guidance by HQ to a new program for ease of start up, more effective use of new staff time rather than re-creating guidelines, to facilitate standardization and compliance with UN policies
8. Recommendation: 8. Evaluation Recommendation 8: Minimize changes to reporting structure.
Management Response:

Multiple changes in reporting lines within both the UNDP and UNCDF created excessive disruptions. To the extent possible, minimize such changes and ensure new arrangements work effectively.

Key Actions:

9. Recommendation: 9. Recommendation 9: Improve Annual Work Plan documents.
Management Response:

The annual work plans for 2008, 2009 and 2010 all have different formats and varying levels of detail. To maximize monitoring and evaluation value, work plans require more detailed and consistent work plans with specific activities listed and timelines.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
9.1 Undertake review of current work plans (include work plan from other programmes as well if desired), include internal and external UNDP-UNCDF staff. INFUSE 2011/06 Completed Adopted PFIP work plan format as of 2011.
9.2 Develop basic annual work plan template. INFUSE 2011/06 Completed Used for 2011 work plan.
9.3 Test template. INFUSE 2011/06 Completed Used for 2011 work plan.
9.4 Employ standard templates and definitions across program reports, contracts and appraisals. INFUSE 2010/01 Completed Not clear which reports were not standardized, but minutes and grantee reports are in consistent format.

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