Rights, Empowerment and Cohesion (REACH) for Rural and Urban Fijians (REACH) Mid Term Evaluation Report

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Evaluation Plan:
2018-2022, Fiji
Evaluation Type:
Mid Term Project
Planned End Date:
05/2018
Completion Date:
05/2018
Status:
Completed
Management Response:
Yes
Evaluation Budget(US $):
20,000

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Title Rights, Empowerment and Cohesion (REACH) for Rural and Urban Fijians (REACH) Mid Term Evaluation Report
Atlas Project Number: 83209
Evaluation Plan: 2018-2022, Fiji
Evaluation Type: Mid Term Project
Status: Completed
Completion Date: 05/2018
Planned End Date: 05/2018
Management Response: Yes
Corporate Outcome and Output (UNDP Strategic Plan 2018-2021)
  • 1. Output 2.2.3 Capacities, functions and financing of rule of law and national human rights institutions and systems strengthened to expand access to justice and combat discrimination, with a focus on women and other marginalised groups
Evaluation Budget(US $): 20,000
Source of Funding: Project
Evaluation Expenditure(US $): 25,455
Joint Programme: No
Mandatory Evaluation: No
Joint Evaluation: No
Evaluation Team members:
Name Title Email Nationality
Welmoed Koekebakker Consultant welmoedk@gmail.com
GEF Evaluation: No
Key Stakeholders: UNDP; Ministry of Women, Children and Poverty Alleviation; Legal Aid Commission; Donor Government of Japan.
Countries: FIJI
Lessons
Findings
Recommendations
1

Draw a realistic plan for the use of the mobile service delivery units (buses); follow up technical issues.

2

Arrange a longer-term mission planning; site selection to be coordinated wherever possible, and Plan B for risk factors.

3

Address implementation challenges identified in this MTE (see Table 2)

4

Clarify the issue of allowances and solve any misunderstandings related to allowances, the sooner the better

5

Develop a robust timely and appropriate Management response to address the reported challenge related to the ‘inability to cope with the increased demand’, in line with the modalities identified in the Risk Log. (See paragraph 4.4.8)

6

Include qualitative indicators in BTOR format.

7

Include gender reporting in BTOR format.

8

Undertake a meta-analysis of BTOR reports on lessons learned, and integrate these in the design of REACH Phase II.

9

Identify whether there is a need for technical support to MWCPA in 2018 in view of current priorities (ref. 1.1.4, 1.1.5, 1.3.1, 1.3.2); implement in line with needs assessment, if needed, with support of UNDP

10

Hold a strategic lessons learned workshop at the end of 2018, possibly as part of Final Evaluation, in 4 districts.

11

Deepen the gender approach, increase awareness, increase the quality of service delivery, empowerment, client orientation of service deliverers.

12

Continue to systematically integrate ‘gender’ in all aspects of the project.

13

Strengthen the methodology to assess qualitative impact.

14

Strengthen the gender capacity of the stakeholders.

15

Develop a gender action plan for 2018:

1. Training on how to focus on gender equality, a) UNDP with key stakeholders, b) at village level: separate trainings for women (including at events e.g. Women’s Expo), and separate training for men.

2. Make ‘gender’ part of all aspects of REACH missions: a) Advance, b) During, c) Post.

3. Make ‘gender’ a mandatory section in the BTOR report; 2 qualitative questions on challenges observed in addressed ‘gender’ in this REACH mission, and possible solutions.

4. In August 2018, a meta-analysis of BTOR ond Gender in REACH.

16

Implement the pilot and develop recommendations to be included in design REACH Phase II.

17

Develop key indicators, MWCPA and LAC with UNDP (See Ch. 4.2): include composite; qualitative and quantitative; provider and recipient indicators.

18

Identify lessons learned on client-centred service delivery.

1. Recommendation:

Draw a realistic plan for the use of the mobile service delivery units (buses); follow up technical issues.

Management Response: [Added: 2018/08/13]

Agreed. The project is working with the Ministry of Women, Children and Poverty Alleviation to learn from the first year of mobile units, and improve delivery through the same. A realistic plan for the mobile units will be developed together

Key Actions:

2. Recommendation:

Arrange a longer-term mission planning; site selection to be coordinated wherever possible, and Plan B for risk factors.

Management Response: [Added: 2018/08/13]

Agreed. The project has developed a mission plan for the remainder of the project, with contingency measures included in case of force majeure

Key Actions:

3. Recommendation:

Address implementation challenges identified in this MTE (see Table 2)

Management Response: [Added: 2018/08/13]

Agreed. All challenges and recommendations have been presented to partners in the Project Board meeting, and a special capacity development workshop was held with 35 government partners (implementers) to discuss remedial actions for the challenges raised. The project will work with partners to incorporate these recommendations as lessons into the new phase of the project

Key Actions:

4. Recommendation:

Clarify the issue of allowances and solve any misunderstandings related to allowances, the sooner the better

Management Response: [Added: 2018/08/13]

The project has discussed the matter of allowances with government partners, and agreed to maintain the use of government rate for meal and subsistence, rather than UNDP DSA rates.

Key Actions:

5. Recommendation:

Develop a robust timely and appropriate Management response to address the reported challenge related to the ‘inability to cope with the increased demand’, in line with the modalities identified in the Risk Log. (See paragraph 4.4.8)

Management Response: [Added: 2018/08/13]

Agreed. The project has consulted with government partners concerning the continued and timely availability of services that are offered through the REACH project. In order to ensure timely provision of services, the government requires the ability to track cases from application to completion. The project is therefore supporting a Start 2 Finish (S2F) Service Tracker to provide government partners with this information.

Key Actions:

6. Recommendation:

Include qualitative indicators in BTOR format.

Management Response: [Added: 2018/08/13]

Agreed. Qualitative questions have been trialed with partners, and a session was held on how to record qualitative data in BTORs. There has been some challenge in securing full understanding by government partners. The project will continue to work on this to achieve this recommendation.

Key Actions:

7. Recommendation:

Include gender reporting in BTOR format.

Management Response: [Added: 2018/08/13]

Agreed. At the REACH Capacity Building Workshop, the REACH project introduced the concept of gender reporting in the BTOR to government partners. Gender inclusive report writing will be fully trialed in the next REACH awareness raising and service delivery sessions.

Key Actions:

8. Recommendation:

Undertake a meta-analysis of BTOR reports on lessons learned, and integrate these in the design of REACH Phase II.

Management Response: [Added: 2018/08/13]

Agreed. This process has already started, and the result of recommendations from MTE and consultations with partners will be fully incorporated in phase II of the project.

Key Actions:

9. Recommendation:

Identify whether there is a need for technical support to MWCPA in 2018 in view of current priorities (ref. 1.1.4, 1.1.5, 1.3.1, 1.3.2); implement in line with needs assessment, if needed, with support of UNDP

Management Response: [Added: 2018/08/13]

Agreed. The project is engaging the Ministry of Women, Children and Poverty Alleviation to develop a capacity development plan to support financial management and sustainability (1.1.4); mobile service delivery (1.1.5); and peacebuilding, social cohesion and democratic governance (1.3.1,2).

Key Actions:

10. Recommendation:

Hold a strategic lessons learned workshop at the end of 2018, possibly as part of Final Evaluation, in 4 districts.

Management Response: [Added: 2018/08/13]

Agreed. The project has started preliminary planning for a REACH Lesson Learned workshop that will coincide with the REACH final evaluation at the end of the year.

Key Actions:

11. Recommendation:

Deepen the gender approach, increase awareness, increase the quality of service delivery, empowerment, client orientation of service deliverers.

Management Response: [Added: 2018/08/13]

Agreed. The project has started to build the gender approach into REACH missions, starting with a training of trainers at the REACH capacity building workshop to improve to awareness and service delivery for women and people with disabilities. The project will continue to hold focused sessions on these areas.

Key Actions:

12. Recommendation:

Continue to systematically integrate ‘gender’ in all aspects of the project.

Management Response: [Added: 2018/08/13]

Agreed. To be applied during the June to Dec REACH missions after the REACH capacity building workshop.

Key Actions:

13. Recommendation:

Strengthen the methodology to assess qualitative impact.

Management Response: [Added: 2018/08/13]

Agreed. To be developed later taking into consideration the timeframe to under a quality qualitative survey at community level.

Key Actions:

14. Recommendation:

Strengthen the gender capacity of the stakeholders.

Management Response: [Added: 2018/08/13]

Agreed. Undertaken in the REACH capacity building workshop on May 2018.

Key Actions:

15. Recommendation:

Develop a gender action plan for 2018:

1. Training on how to focus on gender equality, a) UNDP with key stakeholders, b) at village level: separate trainings for women (including at events e.g. Women’s Expo), and separate training for men.

2. Make ‘gender’ part of all aspects of REACH missions: a) Advance, b) During, c) Post.

3. Make ‘gender’ a mandatory section in the BTOR report; 2 qualitative questions on challenges observed in addressed ‘gender’ in this REACH mission, and possible solutions.

4. In August 2018, a meta-analysis of BTOR ond Gender in REACH.

Management Response: [Added: 2018/08/13]

Agreed. The project will work with Legal Aid Commission and Ministry of Women, Children and Poverty Alleviation to implement:

  1. As per recommendation 11, the project has started with trainings on gender, and will roll these out to the village level, including separate engagements for men and women.
  2. This will be incorporate immediately in planned missions in 2018, and incorporated into the planning for phase II.
  3. As per recommendation 7, this will be actioned.

As per recommendation 8, this will be actioned.

Key Actions:

16. Recommendation:

Implement the pilot and develop recommendations to be included in design REACH Phase II.

Management Response: [Added: 2018/08/13]

Agreed. The project will kick-off Start 2 Finish (S2F) Service Tracker initiative in June 2018, and test the tracking system in eight locations.

Key Actions:

17. Recommendation:

Develop key indicators, MWCPA and LAC with UNDP (See Ch. 4.2): include composite; qualitative and quantitative; provider and recipient indicators.

Management Response: [Added: 2018/08/13]

Agreed. The project will work closely with project partners to develop indicators that are realistic and easy to collect at community level.

Key Actions:

18. Recommendation:

Identify lessons learned on client-centred service delivery.

Management Response: [Added: 2018/08/13]

Agreed. To be developed along with the S2F initiative in June.

Key Actions:

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