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Al Fakhoora Dynamic Futures Programme - 1
Commissioning Unit: Palestine
Evaluation Plan: 2018-2022
Evaluation Type: Project
Completion Date: 04/2019
Unit Responsible for providing Management Response: Palestine
Documents Related to overall Management Response:  
1. Recommendation:

Evaluation Recommendation or Issue 1 (recommendation for relevance, nr.1)

It is imperative that the PMU develop a clear reward and incentive program to encourage students’ interaction and engagement in the activities and training. The students’ participation in the training courses and activities should be restructured differently with a different philosophy, since this was a challenge before 2014 evaluation and the trend continued afterward. One program fits all does not work with all students. A training program must be tailored based on scoring training points. Each training course or activity is assigned a certain number of points based on the required allocated time and required efforts. There should be a threshold number of points, and several other levels of accomplishments. An example: 100 training hours equal one-star level (threshold level), 130 points equal two stars' level, 150 training hours points equal three stars' level, over 200 hours points equal 4 stars' level. Then, each student is required to collect a certain number of points (threshold level) each year to stay in the programme or collect a certain reward such as to receive a laptop. Those who collect more points should be able to get more rewards. Those who don’t pass the threshold should be subject to lose certain benefits.

Management Response: [Added: 2019/06/02]

UNDP/PAPP's project management team has already developed a similar approach and works accordingly

Key Actions:

Key Action Responsible DueDate Status Comments Documents
1.1 Identify and apply a scoring training points system, and this to be used for the second phase of the programme
[Added: 2019/06/02] [Last Updated: 2019/10/09]
Hala Othman 2019/07 Completed The programme has continued to adopt the reward and incentive modality to the other activities and training, for example students who attended and successfully completed the three English language levels and training with high scores, they can attend an advance course and they can choose another topic such as English for Business. Moreover for the participation in the Quality Education and Civic Leadership events and conferences, the selection criteria was built on the reward modality, this is applied now for the WISE conference in Doha nominations. History
1.2 Programme to design and implement activities based on evaluation and competitive process between students
[Added: 2019/06/02]
Hala Othman 2018/12 Completed PMU has implemented Inspire conference as incentive for the winners and best students in the leadership trainings, for phase II
2. Recommendation:

Evaluation Recommendation or Issue 2 (recommendation for relevance n.2)

The programme has to conduct tracer studies every 2-5 years on their graduate to check the impact of the programme

Management Response: [Added: 2019/06/02]

UNDP/PAPP's project management team to sign an agreement with the Palestinian Central Bureau of Statistics (PCBS), to conduct 2-5 years tracking for graduates and to cover the employment rates.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
2.1. Sign and implement the alumni tracer studies within the second phase of Dynamic Futures Programme
[Added: 2019/06/02] [Last Updated: 2019/12/17]
Hala Othman 2019/12 Completed UNDP has signed a new letter of agreement with the Palestinian Central Bureau of Statistics to track the dynamic futures phase one and two alumni. Attached the signed agreement. History
3. Recommendation:

Evaluation Recommendation or Issue 3 (recommendation for relevance, n.6)

The programme has to develop its social media and establish a social media and advocacy implementation plan for its students/alumni or establish M&E tools to measure the output and impact of the programme.

Management Response: [Added: 2019/06/02]

UNDP/PAPP's project management team will update the communication plan accordingly and apply it for DFII

Key Actions:

Key Action Responsible DueDate Status Comments Documents
3.1 Establish a social media and advocacy implementation plan
[Added: 2019/06/02] [Last Updated: 2019/12/17]
Hala Othman 2019/12 Completed UNDP has prepared a comprehensive communications plan which includes activities regard social media and advocacy. Attached the programme communications plan. History
4. Recommendation:

Evaluation Recommendation or Issue 4 (recommendation for revelance n.11)

The programme has to be officially linked with the local universities in Gaza with incentives for the universities who their students outperform their peers in academic and support aspects. Programme management have to consider formal partnerships with local education stakeholders at both institutions and government levels, in the form of Partnership Agreements, Memorandum of Understanding (MoU), etc.

Management Response: [Added: 2019/06/02]

UNDP/PAPP's project management team has already tested this approach of official link between UNDP/PAPP and universities and proved inefficient. An official partnership is currently established with the local partners

Key Actions:

Key Action Responsible DueDate Status Comments Documents
4.2 The first phase of the programme was a pilot, and the second phase was adjusted based on the lessons learnt during the first phase. The coordination efforts on the knowledge sharing and transfer are expected to be concluded by 2021.
[Added: 2019/06/02]
Hala Othman 2021/01 Initiated However, the programme engaged and coordinated with MoEHE in different planning workshops. For example, at the end of 2017 MoEHE representatives were invited to a planning workshop on the International postgraduate Programme
4.1. The local implementing partners of the programme are already in agreements with the higher education institutions. On the incentives for students who excel academically, the programme since 2018 started to honor those students during the all students annual meeting (Ramadan Iftar) as well as during the graduation ceremonies.
[Added: 2019/06/02]
Hala Othman 2018/12 Completed The Programme local partners coordinate with the universities on tracking students’ accomplishments on academic performance.
5. Recommendation:

Evaluation Recommendation or Issue 5 (recommendation for relevance, n.12)

The programme management should have formal agreements and ToRs with university representatives, members of the advisory technical committees, and other committees.

Management Response: [Added: 2019/06/02]

UNDP/PAPP's project management enters agreement with universities through the local implementing partners

Key Actions:

Key Action Responsible DueDate Status Comments Documents
5.1 The Programme has already signed agreements during 2016 and directly worked with universities. Yet this has proved to be an ineffective approach.
[Added: 2019/06/02] [Last Updated: 2019/10/09]
Hala Othman 2019/09 Completed The Programme has developed and updated the Committee Manual and ToR. This has contributed to making the Programme more effective. History
6. Recommendation:

Evaluation Recommendation or Issue 6 (recommendation for relevance,n.13)

Progress report has to be linked to PIP. Change in plans or funding for new initiatives should involve all beneficiaries and relevant stakeholders.

Management Response: [Added: 2019/06/02]

UNDP/PAPP's project management team will ensure linking the reports with the implementation plans involving beneficiaries and relevant stakeholders

Key Actions:

Key Action Responsible DueDate Status Comments Documents
6.1. Updating and reporting against the modified semiannual report template in the phase II
[Added: 2019/06/02]
Hala Othman 2019/01 Completed UNDP has already agreed with the donor on new report template which is already used in the second phase of the Programme
7. Recommendation:

Evaluation Recommendation or Issue 7 (recommendation for relevance, n.14)

Activities and management decisions can be aligned with the programme’s mandated results.

Management Response: [Added: 2019/06/02]

UNDP/PAPP's project management team already aligned all programmes activities and decisions with the programme mandate.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
7.1 Follow up the progress of the programme according to the DFII eight KPIS
[Added: 2019/06/02]
Hala Othman 2019/01 Completed
7.2 Prepare the final report for the programme capturing the programme progress towards the planned results
[Added: 2019/06/02]
Hala Othman 2019/02 Completed
8. Recommendation:

Evaluation Recommendation or Issue 8 (recommendation for relevance, n.16)

PMU and the advising technical committee have to be more involved in designing activities and reviewing the outcomes of these activities

Management Response: [Added: 2019/06/03]

UNDP/PAPP's project management team will plan further technical meetings with the committee

Key Actions:

Key Action Responsible DueDate Status Comments Documents
8.1. During 2019, the advising technical committee will be more engaged with reviewing the outcomes of these activities.
[Added: 2019/06/03] [Last Updated: 2019/12/17]
Hala Othman 2019/12 Completed attached the committee minutes of meeting History
8.2. Invite the technical committee to the conducted activities and collect their feedback
[Added: 2019/06/03]
Hala Othman 2018/06 Completed The technical committee has been invited to many events such as demo days, inspire conference, and graduation ceremony where they have shared their feedback but mostly verbally
9. Recommendation:

Evaluation Recommendation or Issue 9 (recommendation for relevance, n.18)

Implementing partners have to be thoroughly evaluated by the programme management and students. The programme has to keep seeking students from poor families with the best academic merits and highest potential for civic leadership.

Management Response: [Added: 2019/06/03]

UNDP/PAPP's project management team will engage the students in the evaluation process and will continue fine-tuning the selection criteria to suit current and future circumstances

Key Actions:

Key Action Responsible DueDate Status Comments Documents
9.1 Conducting the final evaluation ensuring the students are fully engaged and evaluate the partners performance
[Added: 2019/06/03]
Hala Othman 2018/12 Completed
9.2 Work closely with the programmes’ different IPs and stakeholders in addition to the PCBS to update the selection criteria for any future selection.
[Added: 2019/06/03] [Last Updated: 2019/12/17]
Hala Othman 2019/12 Completed An agreement was signed with PCBS. This will support any upcoming selection criteria for future programmes. History
10. Recommendation:

Evaluation Recommendation or issue 10 (recommendation for relevance n.21)

Going online with student's services will lead to better satisfaction and faster response. Thus, establishing an online system is a must where the MIS system can be linked to the student profile. The ICT staff should be given the task of developing students profile along with full online service

Management Response: [Added: 2019/06/03]

UNDP/PAPP's project management team has already started the procurement process for an online platform

Key Actions:

Key Action Responsible DueDate Status Comments Documents
10.1 The programme is in constant contact with the students through the social media platforms. However, the programme is currently developing a website to facilitate interaction between alumni and students.
[Added: 2019/06/03] [Last Updated: 2019/10/09]
Hala Othman 2019/05 Completed The website has been developed with our Maan partner. This is the link: https://fakhoorainternship.ps/ History
11. Recommendation:

Evaluation Recommendation or Issue 11 (recommendation for efficiency and effectiveness, n.3)

It is critical that the programme establish a mechanism to support students in resolving reasonable issues, without fear of persecution, and without having to resort to programme management directly.

Management Response: [Added: 2019/06/03]

UNDP/PAPP’s management team will set up a complaint and response mechanism to ensure students concerns are heard and addressed

Key Actions:

Key Action Responsible DueDate Status Comments Documents
11.1. Create and run the Fakhoora complaint and response mechanism, targeting the DFII students
[Added: 2019/06/03]
Hala Othman 2018/07 Completed
12. Recommendation:

Evaluation Recommendation or Issue 12 (recommendation for efficiency and effectiveness, n.4)

Stronger guidelines/ regulations, and closer monitoring is clearly required of the contracted implementation partners.

Management Response: [Added: 2019/06/03]

UNDP/PAPP's project management team will do its best to continue with the institutionalization efforts especially at the level of programme organizational structure and communications

Key Actions:

Key Action Responsible DueDate Status Comments Documents
12.1 Prepare a detailed partnership coordination strategy/mechanism, to be shared with and adapted by all stakeholders.
[Added: 2019/06/03]
Hala Othman 2018/12 Completed A detailed partnership coordination strategy/mechanism was developed and agreed between all parties
13. Recommendation:

Evaluation Recommendation or Issue 13 (recommendation for efficiency and effectiveness, n.5)

A clear design for student services has to be developed, along with capacity building for the student services unit team.

Management Response: [Added: 2019/06/03]

UNDP/PAPP's project management team has already completed the design of the student services component

Key Actions:

Key Action Responsible DueDate Status Comments Documents
13.1 The design for student services has been consolidated with clear annual approach
[Added: 2019/06/03]
Hala Othman 2018/07 Completed
14. Recommendation:

Evaluation Recommnedation or Issue 14 (recommendation for efficiency and effectiveness, n.8)

Reporting has to be reoriented to focus on progress towards a consistent set of higher-level outcomes and should include more analysis of progress at that level, including lessons learned, challenges, and recommendations for the upcoming reporting period.

Management Response: [Added: 2019/06/03]

UNDP/PAPP's project management team already revisited and amended the reporting templates

Key Actions:

Key Action Responsible DueDate Status Comments Documents
14.1 Follow up the progress of the programme according to the DFII KPIS
[Added: 2019/06/03]
Hala Othman 2019/01 Completed
14.2 Prepare the final report for the programme capturing the programme progress towards the planned results
[Added: 2019/06/03]
Hala Othman 2019/02 Completed
15. Recommendation:

Evaluation Recommendation or Issue 15 (recommendation for efficiency and effectiveness, n.9)

In order to ensure that sufficient data for decision making in the development and analysis of reports, it is recommended that templates be used, with annual reports focusing on M&E against anticipated results and indicators.

Management Response: [Added: 2019/06/03]

UNDP/PAPP's project management team already revisited and amended the reporting templates

Key Actions:

Key Action Responsible DueDate Status Comments Documents
15.1. Update all reports to cover M&E, according to the result-based management reporting and use it for the second phase
[Added: 2019/06/03]
Hala Othman 2018/12 Completed
16. Recommendation:

Evaluation Recommendation or Issue 16 (recommendations for impact and achievement of results, n.1)

The programme has to provide academic advisor to follow the progress of its students. It is recommended that the academic advisor be involved in the students’ field of study and students advising. Each advisor should be assigned at most 20 students. Each advisor should submit an annual progress report for each student.

Management Response: [Added: 2019/06/03]

UNDP/PAPP's project management team has appointed a senior academic advisor

Key Actions:

Key Action Responsible DueDate Status Comments Documents
16.1 A senior academic advisor has been appointed since September 2018. The academic advisor works with three staff members who are directly working with students and managing the study load per specialties and fields of studies.
[Added: 2019/06/03]
Hala Othman 2018/09 Completed Ongoing for the Phase II
17. Recommendation:

Evaluation Recommendation or Issue 17 (recommendations for impact and achievement of results, n.6)

The programme has to consider structuring the volunteer service requirement further, get the students representing body involved, establish partnerships with local entities, and allow students to run their own affairs.

Management Response: [Added: 2019/06/03]

UNDP/PAPP's project management team has addressed the volunteer issues in designing the leadership development component

Key Actions:

Key Action Responsible DueDate Status Comments Documents
17.1 Agreement with Al Nayzak implementing partner signed includes implementing the third phase of leadership trainings, a part of those activities addresses the volunteering issues in the second phase of the programme.
[Added: 2019/06/03] [Last Updated: 2019/12/17]
Hala Othman 2019/12 Completed UNDP has signed an agreement with Al Nayzak organization to implement the third phase of leadership development component. Attached the signed agreement with implementing partner. History

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