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Evaluation of UNDP Support to the Syrian Refugee Crisis Response and Promoting an Integrated Resilience Approach
Commissioning Unit: Independent Evaluation Office
Evaluation Plan: 2018-2021
Evaluation Type: Thematic
Completion Date: 01/2021
Unit Responsible for providing Management Response: Crisis Bureau
  • Bureau for Policy and Programme Support
  • Executive Office
Documents Related to overall Management Response:  
1. Recommendation:

Addressing the humanitarian-development-peace nexus in crisis contexts, including refugee contexts is critical to achieving the SDGs. UNDP should now invest resources to provide thought leadership in promoting practical humanitarian-development-peace nexus approaches at the country level.

UNDP should outline its corporate strategy for engagement in protracted crises that affect refugees, and the areas and approaches it will prioritize. UNDP should clarify the concepts it offers, invest resources in their operationalization and take specific measures to promote them for wider use. Steps should be taken to ensure that the UNDP resilience offering promotes linkages with humanitarian response rather than as a parallel activity. Measures also should be taken to strengthen regional strategies to comprehensively address protracted refugee crises and their interface with conflict.

Management Response: [Added: 2020/12/21] [Last Updated: 2021/03/15]

UNDP accepts this recommendation, acknowledging the need for a corporate strategy for engagement in protracted crises, including strategic investments to combine thought leadership and country programming on the triple nexus. UNDP adheres to the “Recommendation on the Humanitarian-Development-Peace Nexus” of the Development Assistance Committee of the Organisation for Economic Co-operation and Development. The Crisis Bureau is developing a “UNDP Framework for Development Solutions for Fragility and Crisis” (working title) that will guide strategies, operations and programmes for UNDP support to fragile and crisis-affected countries. This framework will provide guidance on: where to focus – major risks and opportunities for transformative change in fragile contexts; what to do – linking to important UNDP technical offers in areas such as prevention, peacebuilding, governance, rule of law, human rights, disaster risk reduction, human mobility and recovery; and how to work – to ensure that UNDP is fit for purpose for these difficult operating environments. The framework will enhance UNDP engagement in relevant global policy and advocacy, highlight areas of focus to deliver specialized support in fragile contexts, and support more joined-up and demand-driven support from UNDP in fragile and crisis contexts.


Following the adoption of the Global Compact on Refugees and the Global Compact for Safe, Orderly and Regular Migration, UNDP has identified migration as a priority theme and set up a cross-practice, cross-bureau task team on migration and displacement. In 2020, every regional bureau developed a regional workplan on migration and displacement, aligned with regional strategies and priorities. These will inform the UNDP global strategy/plan on human mobility and sustainable development within the framework of the current and next strategic plans. Specifically, in the Africa region, UNDP will continue to build on the partnership with UNHCR in the Nigeria regional refugee-response plans, 2019-2020, using this as an entry point for broader collaboration in the Sahel region.


Furthermore, the resilience-based development approach that UNDP has been promoting since 2013 under the 3RP, is fully aligned with the new way of working and the humanitarian-development-peace nexus through its emphasis on local/national ownership and capacity strengthening, the promotion of sustainable livelihoods and social cohesion. As part of its support to the joint UNDP-UNHCR 3RP secretariat, UNDP has continuously invested in building evidence on the operationalization of the nexus under the 3RP (including more recently a paper on Localised Resilience in Action: Responding the Regional Syria Crisis, launched in March 2019) to highlight achievements in support of commitments made at the World Humanitarian Summit. UNDP also produced two compendiums highlighting innovative practices, including partnerships, that can inform current and future nexus-based policy and programme design, making clear that working at this nexus is no longer “business as usual”. UNDP acknowledges the importance of fully mainstreaming the humanitarian-development-peace nexus in the monitoring and reporting processes of the 3RP at regional and country levels, and of continuous evidence building and learning in this critical area.


Outside the 3RP framework, UNDP has supported strategic thinking and dialogue on the implementation of the nexus in the Arab States region; since May 2020, UNDP and IOM have been co-leading the newly established regional issue-based coalition  on the humanitarian-development nexus, which brings together more than 10 United Nations agencies to provide strategic guidance, identify and share good practices to advance nexus-based programmatic approaches in countries in the region affected by conflict or crisis.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
1.2 Support the development of scaled-up integrated development solutions programming, with other United Nations agencies, in at least five protracted displacement settings (including in the Sahel region)
[Added: 2021/03/15] [Last Updated: 2021/11/16]
Crisis Bureau, regional bureaux, country offices 2022/12 Initiated Scaled up joint response initiated in Central America, Horn of Africa, Afghanistan and Myanmar History
1.1 Finalize the “UNDP Framework for Development Solutions for Fragility and Crisis” (working title) that will guide strategies, operations and programmes for UNDP support to fragile and crisis-affected countries
[Added: 2021/03/15] [Last Updated: 2022/04/25]
Crisis Bureau 2022/03 Completed The Framework has evolved into UNDP’s new Crisis Offer History
1.3 Finalize practical guidance on the humanitarian-development-peace nexus and what this means for UNDP headquarters, regional bureaux and country offices
[Added: 2021/03/15] [Last Updated: 2022/01/25]
Crisis Bureau 2021/12 Completed During 2021, UNDP developed an integrated training package on humanitarian-development peace nexus approaches to provide guidance and practical actions for UNDP staff at global, regional and country levels in the implementation of nexus approaches. The Nexus Academy – which includes participation from UNDP, alongside donor agencies and the wider UN system, in line with UNDP’s ‘integrator’ role, provides staff with the skills, tools and capacities to accelerate nexus approaches in their regular work and when deployed, linking headquarters to programme staff to ensure joined-up global, regional and local actions. The training will be offered four times per year for the next five years and is supported by peer to peer exchange to share knowledge and experience in promoting the nexus in action. During 2022 this initiative will be tailored more closely to the needs of regional bureaus, including UNDP’s Regional Bureau for Arab States, working through the UNDP-led Issues Based Coalition (IBC) to develop a regional pilot training for technical focal points/practitioners in UNCTs/HCTs and regional Nexus focal points to enhance understanding and collaboration within and between organizations, with a strong focus on the “peace” in the nexus. UNDP will also update and build on guidance developed to highlight the role of UNDP at global, regional and country levels in supporting nexus approaches. History
1.4 In collaboration with UNHCR, produce a report on advances and challenges in the operationalization of the humanitarian-development (and peace) nexus under the 3RP (including through joint assessments, joint programming efforts and interventions to strengthen social cohesion)
[Added: 2021/03/15] [Last Updated: 2022/04/11]
Regional Bureau for Arab States, Sub-Regional Response Facility, country offices 2022/03 Completed · HDP-N comparative analysis completed. · SRF continues to develop the report and link it to other good practices in advancing the Nexus in similar settings. · HDP-N Report on 3RP countries drafted. · SRF is finalizing a social cohesion guidance note and an overview. Work is in its final stages. Additionally: · SRF support to UNDP Jordan Country Office in advancing the HDP-N continues. · SRF participated in the ICVA annual meeting and presented 3RP examples on advancing Humanitarian Development Nexus with focus on coordination, programming and financing. History
2. Recommendation:

UNDP should build on its 3RP experience on municipal assessments to prioritize data and subnational assessments that would inform humanitarian, development and nexus initiatives as well as the consolidation of data for the SDGs.

Learning from the 3RP experience, in conflict and refugee contexts, UNDP should prioritize support to data for the SDGs as well as the capacities to collect, manage, analyse and feed the data into policy processes. UNDP has supported the development and conflict-sensitivity analysis at the municipal level in countries hosting refugees but needs a streamlined approach to institutionalize data-collection processes and ensure uniformity and quality to be able to link them to the SDGs and policy processes. UNDP should forge corporate-level collaborations with United Nations agencies to avoid duplication of efforts at the country and local levels.

Management Response: [Added: 2020/12/21] [Last Updated: 2021/03/15]

UNDP accepts this recommendation, acknowledging the efficacy of linking data from municipal assessments with data related to the Sustainable Development Goals to inform policy and programming, while recognizing the need to invest in ensuring coherence and comparability in the data sets. As part of the UNDP-UNHCR Global Joint Action Plan, a joint tool for forced displacement situations is being developed and will be piloted in selected countries. Building on the UNDP role as integrator of the Goals, the tool is expected to help countries and United Nations country teams conduct analyses and collect data focusing on protractedly displaced populations and host communities to identify those most marginalized and left behind. The data will be used to inform joint humanitarian and development assessments and refugee-response programming at the local and national levels, with the Goals as the overall framework.  


Municipalities are at the forefront of the response to the Syria regional crisis by ensuring the delivery of basic services to all (including Syrian refugees), and therefore assistance to municipalities is critical in promoting social cohesion and strengthening the resilience of local systems.  Municipal assessments and interventions implemented by 3RP partners in Lebanon and Turkey have been collected and analysed. In Lebanon, UNDP has been key in developing the vulnerability map to identify priority municipalities for interventions, making a direct link with the wider work of UNDP on poverty data in the country. In Turkey, UNDP, UNHCR, IOM and local authorities organized the Gaziantep Municipal Forum[1] in 2019, with the aim of sharing good practices on municipal strategies for addressing migration and displacement; showcasing the role of municipalities in linking refugee and resilience responses. In 2018, UNDP also published a report highlighting its support to municipal resilience in Turkey to increase the capacities of municipalities to respond to additional demands for services for Syrian refugees and host communities.[2]


Building upon the interest generated among 3RP partners by the pilot workshop on vulnerability and resilience held in December 2020, UNDP will continue supporting improvements and harmonization of approaches to monitoring resilience under the 3RP, including strengthening linkages with monitoring and localization efforts for the Sustainable Development Goals.



[2] UNDP Support to Municipal Resilience in Turkey, 2018,

Key Actions:

Key Action Responsible DueDate Status Comments Documents
2.1 Support the development, piloting and roll-out of the joint UNDP-UNHCR tool for Sustainable Development Goals appraisal in forced displacement situations
[Added: 2021/03/15] [Last Updated: 2022/01/18]
Crisis Bureau 2021/12 Completed Since the November status update on the ERC indicated ‘Joint SDG Tool completed, roll out ongoing with pilot in 5 countries, we propose the following: ‘A final report and recommendations from the piloting of the SDG tool in Turkey, including considerations related to the 3RP, was endorsed by the Syria Task Force in October 2021 and shared with the UNCT. The SDG tool was subsequently presented to the 3RP Regional Technical Committee in November 2021. The SDG Tool is being refined to incorporate experiences from the country-level piloting. The final tool will be available by the end of Q1 2022’. History
2.2 Collect and analyse municipal interventions led by UNDP in the region, which help advance the Sustainable Development Goals, and map their impact on the resilience of individuals and systems
[Added: 2021/03/15] [Last Updated: 2022/06/27]
Crisis Bureau, in coordination with the Sub-Regional Response Facility for countries affected by the Syria crisis 2022/06 Completed - The PIST for Jordan has been completed in he third quarter 2021. - The IFI report (Analysis of IFIs Interventions in Jordan, Lebanon and Turkey, and Potential Complementarity with 3RP) has been finalized and was released online in 2022. - The piloting of the SDG tool has been completed in Turkey. Couple of presentations were made for the 3RP Regional Technical Committee, the UNDP as well as bi-lateral meetings with Country offices including Jordan. History
2.3 Identify options to strengthen linkages between measurement/monitoring of resilience, localization of the Sustainable Development Goals
[Added: 2021/03/15] [Last Updated: 2021/11/16]
Sub-Regional Response Facility with relevant country offices 2021/12 Completed Following the Technical Workshop on Vulnerability and Resilience Measurement and Monitoring within the response to the Syrian Crisis” was published in February 2021 (The state of resilience programming in the Syria crisis response: strengthening resilience capacities | UNDP in the Arab States). It reflects the technical discussion on measuring, the following actions were taken: • the finalization of the 3RP Strategic Direction M&E framework at regional level, with key resilience indicators incorporated to track progress from 3RP partners across countries against collective outcomes. The Strategic Direction Framework is directly linked to the resilience tracker which will be incorporated into a regional online (activity info) database from 2022 onwards; Following the Technical Workshop on Vulnerability and Resilience Measurement and Monitoring within the response to the Syrian Crisis” was published in February 2021 (The state of resilience programming in the Syria crisis response: strengthening resilience capacities | UNDP in the Arab States). It reflects the technical discussion on measuring, the following actions were taken: • the finalization of the 3RP Strategic Direction M&E framework at regional level, with key resilience indicators incorporated to track progress from 3RP partners across countries against collective outcomes. The Strategic Direction Framework is directly linked to the resilience tracker which will be incorporated into a regional online (activity info) database from 2022 onwards; • Public Institutions Support Tracking (PIST) exercise. With SRF support, the resilience monitoring tool to track support to National and Local Institutions across 3RP countries was completed in Jordan ( and is on-going in Turkey and Lebanon. The main objective of such tracking exercise is to monitor the transition of the crisis response towards national systems, as a key tenet of the resilience-based development response to the crisis. Additionally: • The SRF & the Joint Secretariat are also closely following up and supporting efforts in Turkey to pilot the UNDP-UNHCR joint HQ "SDG Appraisal Tool for Forced Displacement and Statelessness Context" which aims at fostering closer linkages between the 3RP and development frameworks (SDGs, UNSDCF, National Development Plans). The piloting is being concluded in Turkey ahead of the GCR HLOM of December and the JS will assess potential replication in other 3RP countries next year. History
3. Recommendation:

UNDP should play a catalytic role in enabling private sector solutions to promote the resilience of both host communities and Syrian refugees. UNDP should develop private sector country strategies as its 3RP offering, to address context-specific issues and institutional bottlenecks; and develop mechanisms to derisk the policy environment to facilitate investments for sustainable livelihoods and employment.

The UNDP corporate private sector strategy was approved recently and assessments were carried out to inform its engagement with the private sector in crisis contexts. Moving forward, UNDP should be consistent in the implementation of private sector development initiatives in 3RP countries, prioritizing this as a key offering. UNDP should strengthen its capacities to increase the pace of its engagement with appropriate tools, particularly in contexts of conflict in the least developed countries. UNDP should adapt tools for engaging the private sector in value chain development and investment in the service sector, and where possible, leverage impact investment, capacities and policy frameworks. UNDP should partner with financial intermediaries that are expanding their businesses in areas of UNDP support.

One of the areas of UNDP strength in 3RP countries is substantive engagement at the local level, which should be used to leverage private sector engagement in addressing development challenges. To be successful, there should be considerable flexibility in the use of tools, combining long-term goals with short-term milestones.

Management Response: [Added: 2020/12/21] [Last Updated: 2021/03/15]

UNDP accepts this recommendation, noting that its private sector strategy seeks, in partnership with Governments, civil society and business associations and networks, to make markets work for the Sustainable Development Goals, with a strong emphasis on the inclusion of the poor and marginalized communities. This strategy builds upon the long-standing adoption by UNDP of a market system approach,[1] which is also the main basis for the work on private sector development and partnerships championed by a number of other international agencies.[2], [3] It is deploying a suite of service offers, in collaboration with other United Nations agencies in areas such as sustainable value chains and inclusive business, gender equality in markets, digital finance and closing the energy gap.


UNDP recognizes the opportunity to expand the offer on private sector engagement in forced displacement situations. At the 2019 Global Refugee Forum, one of the UNDP commitments was to promote decent work to drive forward the self-reliance of refugees and host communities as part of the UNDP digital transformation. UNDP, UNHCR and Microsoft are currently collaborating to bring together innovative digital initiatives that foster the economic inclusion of refugees.  Furthermore, both organizations are developing, in collaboration with non-governmental organizations (NGOs), a project proposal within this framework to develop a suite of solutions and services that can be used by Governments, UNDP country offices and partners to catalyse digitally-enabled livelihood opportunities for crisis-affected people. 


The aim of these solutions and services is to achieve the four elements required to facilitate digitally-enabled livelihoods: ensuring an enabling policy and regulatory environment for digital transformation; promoting investment and innovation to make transformative technologies available; enabling access to and usage of transformative technologies for livelihood outcomes; and research, prototyping and dialogue on solutions to promote digitally-enabled livelihoods. As part of the UNDP-IOM joint programme on making migration work for sustainable development, UNDP is also leading on strengthening private sector engagement in delivering on national migration strategies. 


UNDP is committed to risk-informed decision-making for private sector partnerships and has a dedicated, rigorous policy for due diligence with regard to such partnerships in its programme operations policies and procedures. All private sector partnerships are informed by a risk assessment of the proposed partner and expected outcomes, which guides senior management in its decision-making, and are also supported as relevant by risk management and communication plans. UNDP will continue to explore ways of making it easier to maximize private sector solutions and partnerships.


In the context of the 3RP, Iraq, Turkey and Jordan have implemented livelihood programmes in partnership with the private sector to increase the employability of vulnerable populations. Several assessments have been conducted across the region to inform the engagement of 3RP with the private sector. In Lebanon, UNDP produced the “Mind the Gap” report,[4] which examines the skill gaps that exist in the key sectors of the Lebanese economy and provides concrete recommendations on how to improve the situation.


In the context of COVID-19, UNDP has a digital socioeconomic impact assessment tool tailored for assessing the impact of COVID-19 (and disasters) on micro, small and medium-sized enterprises (MSMEs). The tool provides information for evidence-based policymaking and digital solutions in this case focusing on MSMEs.


In Jordan and Turkey, UNDP conducted studies to examine the impact of COVID-19 on the private sector and local enterprises to inform the UNDP response. In Turkey, this assessment was conducted in collaboration with the “Business for Goals” platform”, which aims to develop policies with the private sector and coordinate the contributions of the private sector to the Sustainable Development Goals. The Turkey chapter of the 3RP is for the first time including formal consultation with the private sector (both Syrian-owned businesses and Turkish ones) in the 2021-2022 planning process. Meanwhile, in this new context, the UNDP Sub-Regional Response Facility is exploring the possibility of integrating support to “business resilience” as a key dimension of the resilience response under the 3RP.


[1] The features of a market system approach “focus on interventions that modify the incentives and behaviour of businesses and other market players – public, private, formal and informal – to ensure lasting and large-scale beneficial change to poor people. It also requires that each market is a complex 'system' involving many stakeholders, each with a particular set of unique characteristics, any intervention must take this complexity into account” and characterize the market system “in terms of three distinct elements: core market transactions, institutions (including the business environment) and services and infrastructure.” BEAM Exchange. (2014). Market systems approaches: A literature review.

[2] It builds on the UNDP “inclusive markets development” approach adopted in 2007 and a number of other approaches championed by various international agencies including value chains (particularly by GIZ and the United States Agency for International Development), and “Making Markets Work for the Poor” (known as M4P) supported by the Swedish International Development Cooperation Agency, the Swiss Agency for Development and Cooperation and the United Kingdom Department for International Development, the Donor Committee on Enterprise Development, and the Consultative Group to Assist the Poor. It also provides the conceptual underpinnings for the current United Nations Capital Development Fund policy on “inclusive finance” and for various UNDP programme initiatives. The Donor Committee for Enterprise Development is the forum consisting of 22 funding and inter-governmental agencies that support the growth of the private sector in developing countries and the Consultative Group to Assist the Poor is a global partnership of 34 development organizations that seek to advance financial inclusion.

[3] See


Key Actions:

Key Action Responsible DueDate Status Comments Documents
3.3 Map out and analyse UNDP private sector engagement initiatives in the response to the Syria regional crisis and compounding crises, including innovative practices and lessons learned, and reactivate dialogue on opportunities and challenges for scaling-up
[Added: 2021/03/15] [Last Updated: 2022/04/11]
Sub-Regional Response Facility 2022/07 Overdue-Initiated This is covered by the PSE consultant selected under 3.4 History
3.4 Develop a private sector engagement strategy for the 3RP. This will be led by UNDP as the co-lead of the 3RP in close coordination with the Food and Agricultural Organization of the United Nations, IOM and UNHCR, among others, including, business networks such as Business for Goals
[Added: 2021/03/15] [Last Updated: 2022/04/11]
Sub-Regional Response Facility /UNDP Turkey 2022/07 Overdue-Initiated · Due to some setbacks with the former consultant, a new consultant was recruited. · Draft Incept Report prepared and is being reviewed. · SRF intern prepared a paper on best practices, lessons learned, and analysis of Private Sector Engagement in the Syrian Refugee crisis History
3.1 Support the development of scaled-up digital livelihood initiatives for refugees and host communities in partnership with UNHCR, the International Labour Organization (ILO) and relevant partners
[Added: 2021/03/15] [Last Updated: 2022/01/18]
Crisis Bureau/ Chief Digital Officer 2021/12 Completed With support from Swiss Development Cooperation, UNDP has developed a program to implement pilot digital solutions for people on the move in 5 countries. History
3.2 Design a corporate offer on private sector engagement and development in fragile and conflict-affected countries, complemented with tools and guidance on inclusive market development and engagement adapted to fragile and conflict-affected settings
[Added: 2021/03/15] [Last Updated: 2022/01/18]
Crisis Bureau, Recovery Solutions and Human Mobility Team / Bureau for Policy and Programme Support /Finance Sector Hub/ Istanbul International Center for Private Sector in Development) 2021/12 Completed Guidance on private sector development in crisis and post crisis settings has been finalized. History
4. Recommendation:

UNDP should consolidate partnerships with UNHCR and other humanitarian agencies to promote approaches based on the humanitarian-development nexus and resilience in the Syrian refugee crisis response. UNDP and UNHCR have embarked upon a significant partnership to bridge the humanitarian-development divide and there is need for continued commitment to further strengthen this alliance.

UNDP should further consolidate partnership with UNHCR and other humanitarian agencies to promote approaches based on the humanitarian-development nexus in 3RP countries and reduce compartmentalization of refugee-related development support and other development programming in the country.

The joint UNHCR-UNDP action plan is an important step forward in outlining areas of global and country-level collaboration. The action plan should clarify the way forward in enabling development linkages with humanitarian initiatives at the country level, rather than programmes in two areas implemented in parallel. Lessons from 3RP will be important, particularly in developing common outcomes for future collaborations at the country level. UNDP should clarify expectations regarding its resource investments and explore cost-sharing mechanisms.

Management Response: [Added: 2020/12/21] [Last Updated: 2021/03/15]

UNDP accepts this recommendation and is committed to further consolidating its partnership with UNHCR. UNDP and UNHCR have concluded two global cooperation agreements, the first in 1987 and the second and current one in 1997. In 2011, UNDP and UNHCR were designated by the Secretary-General in his decision no. 2011/20 to provide technical expertise and support to the development of the strategy for durable solutions. Most recently, in 2017, UNDP and UNHCR renewed commitments to work together in the implementation of the Global Compact on Refugees and identified five common priority areas of work, implemented through a joint global action plan. This has led to collaboration between UNDP-UNHCR teams at all levels, including in other contexts involving refugees and mixed migration currently spanning over 30 countries. UNDP is a member of the core group in the Support Platform for the Solutions Strategy for Afghan Refugees and the Intergovernmental Authority on Development Support Platform for Somali Refugees and Returnees, and has a partnership framework in the Comprehensive Regional Protection and Solutions Framework for the Americas.

At the 2019 Global Refugee Forum, UNDP committed to working with UNHCR and with national and local governments, justice, security and human rights actors, the private sector, civil society and most importantly, with host communities and displaced populations, on prevention, peacebuilding, rule of law, local governance and digital livelihoods. Building on these efforts, UNDP and UNHCR have agreed to consolidate the partnership to develop a global joint initiative on inclusion and solutions to support the implementation of the commitments made by UNDP at the Global Refugee Forum in 40 priority countries by 2022.

The regional memorandum of understanding (MoU) between UNHCR and UNDP on the response to the Syria crisis was renewed in October 2019 for two years by the High Commissioner for Refugees and the UNDP Administrator. The MoU reiterates the commitment between UNDP and UNHCR to ensure, through the joint UNHCR/UNDP 3RP secretariat, an informed and coordinated response to the Syria crisis at regional and country levels. Jointly with UNHCR, UNDP is providing regular updates on the implementation of this partnership and related collaborative activities and outputs, as part of the monitoring process for the global UNHCR-UNDP action plan. As a follow-up action to the latest UNHCR-UNDP global update meeting (24 July 2020), the two agencies produced a joint note that provides an overview of their regional and country-level collaborations and achievements within the framework of the 3RP, along with more detailed information on some joint UNHCR-UNDP programmes in 3RP countries (specifically Turkey and Lebanon).

Key Actions:

Key Action Responsible DueDate Status Comments Documents
4.1 Finalize and launch the global joint initiative on inclusion and solutions with UNHCR
[Added: 2021/03/15] [Last Updated: 2022/06/14]
Crisis Bureau, regional bureaux, country offices 2022/12 Initiated The UNDP UNHCR Global Joint Initiative will be launched to coincide with the UNHCR High Commissioner’s Dialogues in December 2022, but considerable preparation across both organizations continues. Following senior management agreement on 15 October 2021, both organizations expressed the institutional willingness to elevate the partnership and agreed to develop a four-year framework for collaboration, with targets to see measurable impact on the ground. 7 thematic areas are identified, which are Conflict Prevention and Peacebuilding, Internal Displacement, Livelihoods, Nature, Climate and Environment, Rule of Law and Local Governance, Statelessness and SDG integration. A draft of the UNDP-UNHCR Global Joint Initiative was developed following a series of bilateral consultations with colleagues of different thematic groups, a joint workshop on the 8th of December 2021. The GJI has been finalized and circulated among UNDP technical leads in May 2022. Most recently, the UNHCR Director of the Division of Resilience and Solutions and UNDP Deputy Director, Crisis Bureau, moved to finalize, with a dedicated meeting on 09 June 2022, approving the current draft and recommending a regionalization process to ensure country ownership before finalization and launch. History
4.2 Deepen collaboration with UNHCR and partners in joint assessment, planning and programming in at least three new and protracted refugee-response situations
[Added: 2021/03/15] [Last Updated: 2022/01/17]
Crisis Bureau, regional bureaux, country offices 2021/12 Completed A joint Theory of Change for engagement in protracted displacement was developed and new joint programmes formulated in Afghanistan, Pakistan and Iran. Afghanistan: a joint project is being implemented in Herat focused on livelihoods in Priority Areas of Return and Reintegration (PARRs) – this work sits at the intersection UNHCR-identified PARRs and our area-based programming with a strong emphasis on women-led businesses. Funds come from UNDP and UNHCR, with the hope of further resource mobilisation for upscaling through SSAR core group. Pakistan: plans for a new phase of the successful Refugee Affected and Hosting Areas (RAHA) are in development focused on revitalisation of local economies and social cohesion. UNDP and UNHCR are also working together to increase the access of refugees to justice, legal awareness and training for police and paralegals on refugee law and protection. Iran: the partnership is focused on self-reliance, livelihoods, job creation and the development of value chains, thus restoring livelihoods for the most vulnerable, including women headed households and cooperatives through combined support to national systems. A proposal has been submitted to INTPA on request (attached also). Sub-regionally, Pakistan CO are leading a three country assessment of the impact of the current crisis on regional connectivity, trade, and human mobility funded through TRAC. UNHCR’s involvement remains unclear at present. History
4.3 Adopt a renewed UNDP-UNHCR MoU to ensure sustaining the joint secretariat as a backbone of the UNDP-UNHCR partnership under the 3RP
[Added: 2021/03/15] [Last Updated: 2022/04/11]
Regional Bureau for Arab States 2022/01 Completed MOU signed for a duration of three years. History
5. Recommendation:

UNDP jointly with UNHCR should consider scaling down the 3RP architecture so it is fit for the purpose.

An almost decade-long crisis response needs catalytic initiatives and advocacy that demonstrate a holistic approach to humanitarian challenges rather than investments primarily in a heavy 3RP coordination mechanism. Refocusing the 3RP and anchoring it in medium- to longer-term development outcomes would enable durable solutions for refugees and sustainable outcomes for the host countries. Such refocusing may necessitate alternate structures, strategic selection of intervention areas, and a renewed resource mobilization agenda. Leveraging 3RP resources for additional private sector financing should be prioritized.

Management Response: [Added: 2020/12/21] [Last Updated: 2021/03/15]

UNDP takes note of recommendation 5, that it should consider reformulating and scaling down the 3RP architecture. However, UNDP does not accept this recommendation. Given the protracted nature of the Syria regional crisis and the ramifications of COVID-19 for the region, a strong 3RP coordination mechanism remains more critical than ever. Addressing the increasing vulnerabilities across 3RP countries will require enhanced collaboration and coordination across different pillars and sectors. Scaling down the 3RP architecture would undermine the ability of UNDP, and other 3RP partners, to respond effectively o the crisis and its profound implications for the region.  Given the growing vulnerabilities in the region and the need to update the 3RP, as outlined above, to secure its relevance, this may actually mean further scaling-up the of the 3RP and its architecture with regard to scope of activities and partnerships. Furthermore, as the 3RP is co-led by UNDP and UNHCR, and includes more than 270 humanitarian and development partners, reformulating the architecture of the 3RP lies outside the scope of UNDP alone and would require joint efforts with other stakeholders.


UNDP and UNHCR organize annual intercountry/sectoral coordination meetings that bring together intersectoral coordinators from all five 3RP countries, as well as members of the 3RP Regional Technical Committee. While taking into account the diversity of country contexts, this process has proven critical in ensuring a common vision of emerging issues and programmatic priorities and adapting strategic directions in a highly changing environment. The ongoing 3RP cycle is  guided by a set of four priority strategic directions (protection, durable solutions, supporting dignified lives and strengthening national and local capacities) and advocates for a greater anchorage of related 3RP interventions within longer-term national/sectoral development plans, the Sustainable Development Goals and the Global Compact on Refugees. The latest edition of the Jordan response plan, for example, fully embraces the resilience approach and integrates the Goals.


At the regional level, the UNDP Sub-Regional Response Facility is proactively engaged in the UNHCR-led Regional Durable Solutions Working Group and spearheaded the launch of a new workstream, “Livelihoods and Return Preparedness”. UNDP however acknowledges the need to further stimulate strategic dialogue between UNDP and UNHCR representatives at the regional and country levels on the implementation of the MoU and other critical issues such as durable solutions. A key strength of the 3RP has been its network of 270 partners across the countries concerned including United Nations actors, Governments and both local and international NGOS.


UNDP and UNHCR, as well as other 3RP partners, acknowledge the need to strengthen coordination and collaboration with other actors (e.g., IFIs and other development partners) that operate outside 3RP structures but still provide significant support to host countries and institutions. UNDP has notably supported mappings of IFI support to national and local institutions in Turkey, Lebanon and now Jordan with a view to having a more comprehensive picture of the international community’s response to the Syria refugee crisis while  assessing potential gaps and areas where greater coordination and synergies are needed.

Key Actions:

Key Action Responsible DueDate Status Comments Documents
5.1 Organize strategic-level discussions between UNDP representatives and UNHCR representatives and other 3RP partners at regional and country level to identify strategic and actionable options to improve existing 3RP coordination mechanisms and allow for a greater focus on longer-term resilience and common position on the durable solutions agenda
[Added: 2021/03/15] [Last Updated: 2022/04/11]
UNDP Sub-Regional Response Facility and the joint 3RP secretariat 2022/03 Completed · As a result of the continued strategic discussions and coordination between UNDP and UNHCR, and discussion with the Syria International NGO Regional Forum and other partners from the 3RP, and in light of the outcome of the recent 3RP evaluation, couple of findings and recommendations were identified including: revamping the RTC agenda settings, and quality assurance functions; and establishing a regional task force to develop 3RP framework within the areas of support to a) strategic vision and coordination, b) operational response, and c) advocacy, policy and resource mobilization in support of the response to the Syria crisis. · A Co-creation workshop is planned for 3RP partners in June 2022 · Representatives from both UNHCR and UNDP regularly meet along with other members of the Regional Durable Solutions Working Group to discuss priorities including voluntary and dignified refugee returns and advance dialogue on both livelihoods and education workstreams. · On-going discussion of key issues under the durable solution and links to resilience and sustainable return and reintegration. · SRF developed with the support of the crisis bureau a position paper on durable/adaptive solutions to inform UNDP’s role and interventions in protracted refugee crisis context. History
5.2 (Continued) analysis of IFIs support to national and local institutions in host countries in the response to the Syria crisis to inform 3RP coordination and planning processes and pursue synergies with national development framworks
[Added: 2021/03/15] [Last Updated: 2022/01/20]
UNDP Sub-Regional Response Facility, country offices 2021/12 Completed The IFI analysis has been cleared by the RTC members and senior management of both UNDP and UNHCR. · A specific IFI analysis for Jordan has also been drafted and discussed directly with IFI representatives in country and is being finalized. · Dedicated bilateral meetings with IFIs have taken place at regional level with the World Bank, JICA and ISDB to foster greater linkages, including through participation of IFIs' regional focal points in the 3RP RTC and RSC. History
6. Recommendation:

UNDP should build partnerships to boost the scale and scope of support for gender-related initiatives. Resource constraints in addressing gender equality in refugee response are no different from challenges in development programming.

UNDP should outline sectoral areas where it will be consistently engaged. A sectoral focus will enable UNDP to provide well-tested transformative solutions, engage the private sector and build partnerships for enhanced gender outcomes.

Support for gender equality and women’s empowerment needs resources. UNDP has been a pioneer in institutionalizing measures such as the minimum budget of 15 percent of programme resources for gender programming in crisis contexts, which is now a United Nations system-wide policy. UNDP should follow the standards it set and take measures to strengthen organizational capacities to appropriately respond to gender challenges.

Management Response: [Added: 2020/12/21] [Last Updated: 2021/03/15]

UNDP accepts this recommendation and is committed to ensuring that gender equality and women’s empowerment are addressed in UNDP projects and programmes in forced displacement settings. Under outcome 3 of the Strategic Plan, 2018-2021, UNDP work on gender equality has focused on improving livelihoods in crisis and post-crisis settings and on increasing women’s participation and leadership in prevention and recovery processes and in social dialogue and reconciliation mechanisms. In 2020, UNDP enhanced efforts to increase technical and programmatic capacities on the ground while ensuring that the 15 per cent allocation target for gender-dedicated activities is met. This includes the allocation of 15 per cent of TRAC 3 funds to support GEN3[1] programming and co-fund gender-related capacities in crisis countries, and a commitment to a dedicated call for country offices in crisis settings to be certified by the Gender Seal.


In 2021, the Global Policy Network will launch the Gender and Crisis Engagement Facility which will be jointly managed by the Crisis Bureau and the challenges Bureau for Policy and Programme Support Gender Team.  The facility represents an institutional commitment to harness the considerable strengths of UNDP, dedicate resources and attract donor funding with the aim of strengthening the organization’s capacity to support gender equality and women’s empowerment in crisis and fragile contexts. Acting as a one-stop-shop, the facility will consolidate, coordinate, communicate and bring coherence to UNDP support for  gender equality and women’s empowerment in fragile and crisis countries, focusing on four outcome areas: women’s economic empowerment; women’s leadership and participation; rule of law and human rights; and a gender-responsive fragility strategy.


In line with its commitments at the Global Refugee Forum in the areas of prevention, peacebuilding, rule of law, local governance and digital livelihoods, UNDP will develop practical guidance on gender mainstreaming and programming in refugee-response situations. This will be done in consultation with UNHCR and partners such as the United Nations Children’s Fund, United Nations Population Fund and the United Nations Entity for Gender Equality and the Empowerment of Women (UN-Women). This will build on the UNDP “Gender and Recovery” toolkit and its practical application in forced displacement situations. The gender marker will be used as a guide to establish the baseline and targets for investments in gender programming for refugees and host communities.


Advancing gender equality and women’s empowerment is an important focus of UNDP programmatic and advocacy activities under the 3RP. As a follow-up to the flagship report by UNDP, ILO and WFP, “Jobs Make the Difference”,[2] the UNDP Sub-Regional Response Facility commissioned additional research (forthcoming) to identify specific challenges and opportunities related to women’s economic inclusion and options to increase women’s participation.  Furthermore, the Turkey chapter of the 3RP 2021/2022 plan was extensively reviewed by UN-Women to reinforce the gender terminology, and training on the gender with age marker (GAM) was delivered to 3RP sector partners. UNDP acknowledges that the unfolding of COVID-19 poses additional risks of reversals in gender equality and women’s empowerment in affected 3RP countries, and the need to further mainstream gender equality and women’s empowerment in livelihoods and other key areas of the 3RP response.


[1] The gender marker aims to sensitize programme managers on gender mainstreaming through the assignment of a rating in the UNDP programme and financial reporting system. The ratings are: GEN3 = outputs that have gender equality as the main objectives; GEN2 = outputs that have gender equality as a significant objective; GEN1 = outputs that will contribute in some way to gender equality, but not significantly; GEN 0 = outputs that are not expected to contribute noticeably to gender equality.


Key Actions:

Key Action Responsible DueDate Status Comments Documents
6.2 Develop specific tools and guidance on gender programming in refugee-response situations according to UNDP sectoral priorities
[Added: 2021/03/15] [Last Updated: 2022/04/13]
Crisis Bureau/Gender Team (Bureau for Policy and Programme Support) 2022/12 Initiated In progress – with revised completion month (Dec) for the WEE Guide. History
6.3 In coordination with UNDP regional bureaux, launch a Gender Seal track for country offices affected by crisis
[Added: 2021/03/15]
Gender Team (Bureau for Policy and Programme Support) Crisis and Fragility Policy and Engagement Team (Crisis Bureau) 2023/12 Initiated
6.1 Creation of a gender and crisis engagement facility
[Added: 2021/03/15] [Last Updated: 2022/06/17]
Crisis Bureau/Gender Team (Bureau for Policy and Programme Support) 2021/03 Completed Brief update from June 2022: The Gender & Crisis Facility was launched in March 2021 and finalized its recruitment by June 2021. By October 2021 the Facility secured funding from the Republic of Korea to develop a transformational integrated women economic empowerment and gender-based violence prevention programme, selecting Sudan and South Sudan and providing initial technical support. The Facility supported UNDP’s early crisis response in Haiti, Libya and Afghanistan by providing technical guidance to the COs on programme design and supporting the inclusion of gender experts in the SURGE Missions. The Facility actively shaped the system-wide WPS agenda by becoming a Catalytic Member and Signatory of the new Compact on Women, Peace and Security and Humanitarian Action, leading sub-groups on Women’s Economic Security, Women’s Leadership and Agency and Peace, Security and Humanitarian Sectors; and became a key contributor to the development of the revised WPS 1325 system-wide indicator framework. The Facility also continued to facilitate the UNDP WPS Coordination Group, which grew to almost 140 practitioners in 2021 from across the GPN, engaging HQ, regional and country office colleagues. History
6.4 Strengthen advocacy efforts around and support to evidence-based gender-responsive programming and monitoring in UNDP livelihood and other relevant response areas in the context of the Syria refugee crisis and COVID-19
[Added: 2021/03/15] [Last Updated: 2021/11/16]
Sub-Regional Response Facility 2021/12 Completed • In April, during the monthly meeting of the Women, Peace and Security Coordination Group, the highlights of the “Women and Work: improving gender integration in the livelihoods response to the Syrian crisis” report were presented to the global group of experts. The presentation was followed by a short discussion where findings were underlined by the former Regional Gender Advisor (Frances Guy) and acknowledged by the group. The report was prepared by Jennifer Olmsted, Professor at Drew University, and published in February 2021. (Women and work: improving gender integration in the livelihoods response to the Syrian crisis | UNDP in the Arab States) ; • SFR is supporting the Gender in Humanitarian Action (GiHA) training of trainers which will take place in December 2021 History

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